Business Operations Specialist
diconium
full-time
Posted on:
Location Type: Hybrid
Location: Cluj-Napoca • 🇷🇴 Romania
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Compliance coordination: Guide and work in close collaboration/cooperation with the central Compliance & Integrity (C&I) Team
- Support the local implementation of compliance and integrity initiatives
- Complete and submit all mandatory local reports
- Serve as the local point of contact for employees on Compliance & Integrity matters
- Support local training and communication activities related to compliance
- Assist with local monitoring activities and sample checks
- Review, update, and adapt policies, procedures, and other relevant documentation as needed
- Quality Management System (QMS) support: Preparation; Identify projects relevant to internal audits
- Respond to ad hoc information requests and coordinate with relevant internal stakeholders
- Gather and consolidate data on entity goals, results, and achievements to support management reviews
- Address and track any open issues raised during review meetings to ensure continuous improvement
- Prepare, document, review, and update processes and procedures in line with QMS standards
- PMO: Provide administrative and operational support to project managers, project teams, management, and clients
- Support projects holistically from the offer phase through project controlling
- Manage key project processes, including quotation, project creation, and project maintenance
- Facilitate the flow of information and communication within projects and accounts
- Monitor effort and performance to prevent time and budget overruns
- Define, implement, and optimize processes to improve project efficiency
- Develop and maintain project controlling processes
- Independently maintain and report actual and target data, including forecasts, with regular updates to Account Management and senior management
- Introduce and continuously improve project management standards based on best practices
- Ensure effective internal communication on capacity planning with the management team
Requirements
- You must be based in Cluj-Napoca or Iași
- Very good knowledge and practical use of Excel, PowerPoint, Workday (ideally PSA), and SharePoint
- Data-driven decision-making and ability to derive operational insights
- Nice to have: experience with Jira, Salesforce, and Confluence
- Knowledge in the field of compliance management and compliance topics
- Experience in cross-functional project management
- Nice to have: experience with personnel resource planning
- Strong customer and business orientation
- Excellent stakeholder management skills
- Empathy, assertiveness, diplomacy, and strong attention to detail
- Ability to work effectively in a team and adapt to changing environments
- Brings intercultural competence and a strong sense of personal responsibility to collaborative work environments
- Experience in escalation management
- Passion for scaling teams and processes sustainably
- English proficiency at C1 level (spoken and written)
Benefits
- Discover new skills and improve your strengths
- Adapt your working day to your personal lifestyle
- Celebrate community, sustainability and diversity
- Sweeten your working life with awesome perks and benefits!
- Develop yourself both professionally and personally through training programs
- Free language courses
- Competence centers and an active tech community
- Benefit from hybrid work
- Workation
- Flexible hours
- Parental support
- Sabbaticals
- Engage in our Sustainability Hub
- Diverse communities
- Diversity Taskforce
- After-work activities
- Enjoy public transport tickets
- Job bikes
- Health offers
- Supplementary insurances
- Pension plan
- Various discounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
compliance managementproject managementdata-driven decision-makingcross-functional project managementprocess optimizationinternal auditsquality management system (QMS)resource planningstakeholder managementescalation management
Soft skills
customer orientationbusiness orientationempathyassertivenessdiplomacyattention to detailteamworkadaptabilityintercultural competencepersonal responsibility