Bench Store Manager

DICK'S Sporting Goods

Bench Store Manager overseeing retail operations in Texas, driving sales and team development while ensuring customer satisfaction and compliance with company standards.

Posted 5/8/2026full-timeHouston • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Responsible for meeting budgets in the areas of sales, expense, all Profit & Loss (P&L) categories, metrics, and overall store contribution.
Drive sales and profitability through customer satisfaction and report analysis deep dive data digs to uncover customer satisfaction and business trends beyond surface-level insights; control expenses and drive sales to maximize ROI.
Ensures the store is delivering a hassle-free and personalized athlete experience; takes time to develop a deep understanding of industry, community, and competitor trends.
Directly involved in the interview/hiring process and builds an effective store team by ensuring a diverse mix of backgrounds, skillsets, perspectives, and experiences are represented.
Ensures staffing requirements are met across the store while driving scheduling efficiency and accuracy.
Plays an active role to ensure all teammates are onboarded appropriately, receive role clarity, and are developed / provided growth opportunities.
Responsible for ensuring games plans are executed, visual standards are met, and the store is clean, organized, and safe.
Ensures compliance with all company operational processes including, but not limited to: firearm compliance (where applicable), cash handling procedures, and safety requirements as well as conducting Loss Prevention audits as required.
Continuously empowers team to evolve their operational mindset to deliver on programs and processes required to ensure athletes receive their products both omni and in-store.
Creates an inclusive store environment where everyone (teammates and athletes) feels safe, welcome, and encouraged to bring their best self to work.
Builds relationships with local leaders.

Requirements

What you’ll need

High School Diploma or Equivalent
5-7 years experience with 3 years Retail Store Manager experience or 5 years of related management/customer-focused experience

Benefits

Comp & perks

health insurance
retirement plans
paid time off

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Profit & Loss (P&L) managementbudget managementdata analysiscustomer satisfaction analysisscheduling efficiencyLoss Prevention auditscash handling proceduresoperational processes compliance

Soft Skills

team buildinginterviewingdiversity and inclusionleadershipcommunicationrelationship buildingproblem-solvingorganizational skills

Certifications

High School Diploma or Equivalent