Lead enterprise network engineering across stores, distribution centers, data centers, cloud, SaaS, and corporate locations
Own data center operations (facilities, compute, storage, virtualization, resiliency) across two primary data centers
Manage WAN, internet, telecom, and carrier services, including lifecycle, resiliency, and cost optimization
Ensure high availability, low latency, and secure connectivity for mission-critical retail and digital workloads
Drive modernization of infrastructure and network services aligned to cloud-first and SaaS-first strategies
Own enterprise reliability execution, including 24x7 operational readiness and incident response
Lead SRE execution and operational resilience, in partnership with platform and product teams
Drive incident reduction, MTTR improvement, and operational learning through disciplined practices
Ensure systems are designed and operated to meet availability, performance, and recovery objectives
Lead capacity planning and resiliency testing to support peak retail demand
Establish and lead the Test Engineering CoE as a production risk reduction function
Own enterprise test strategy across functional and non-functional domains
Drive test automation at scale, including performance, resilience, and regression testing
Ensure quality signals and release readiness criteria are defined and consistently applied
Partner with DevOps and platform teams to embed testing into CI/CD pipelines
Reduce defect leakage and operational risk through engineering-led quality practices
Lead and develop multi-disciplinary teams across infrastructure, network, reliability, and quality engineering
Operate infrastructure and reliability capabilities as long-lived platforms, not reactive services
Partner with Cloud Platform, Store Technology, ITSM, Security, and Product leaders to deliver end-to-end outcomes
Support global and hybrid operating models, including collaboration with a Global Capability Center (GCC)
Establish clear ownership, accountability, and escalation models for operational services
Drive a culture of operational excellence, accountability, and continuous improvement

Requirements

Bachelor's Degree
15+ years experience in Progressive Technology, network engineering, data center operations, and hybrid infrastructure
Proven leadership in large-scale operational and reliability organizations
Strong experience with SRE execution, incident management, and resilience engineering
Demonstrated success leading enterprise test engineering or quality organizations
Experience supporting mission-critical, revenue-impacting systems
Strong executive presence and cross-functional leadership skills

Benefits

generous suite of benefits
incentive
equity

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

network engineeringdata center operationscloud computingSaaStest automationincident managementresilience engineeringcapacity planningperformance testingregression testing

Soft Skills

leadershipcross-functional leadershipoperational excellenceaccountabilitycontinuous improvementexecutive presence

Certifications

Bachelor's Degree