Dialogue

Operational Excellence Coordinator

Dialogue

full-time

Posted on:

Location Type: Hybrid

Location: Montreal • 🇨🇦 Canada

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Job Level

Mid-LevelSenior

About the role

  • Provide administrative support to Mental Health and EAP team leads
  • Coordinate, track, and communicate staffing and recruitment matters with Dialogue’s Human Resources and Planning teams
  • Maintain all employee profiles and documents and communicate changes to Dialogue’s HR and Planning teams as needed
  • Support team leads in coordinating team engagement and recognition activities and communications
  • Support team leads in coordinating team-wide communications, such as change management updates

Requirements

  • Bilingual in French and English (written and spoken)
  • Currently pursuing or holding a bachelor’s degree in psychology or a field related to mental health
  • Available to work full-time (40 hours per week)
  • Strong communication skills and a proactive mindset
  • Ability to work independently, take ownership, and problem-solve
  • Strong time management and prioritization skills
  • Highly collaborative; able to work with a wide range of internal partners
  • Able to define and manage multiple priorities
  • Interest in data analysis and administrative improvement initiatives
  • Tech-savvy with knowledge of AI tools and project management software (an asset)
Benefits
  • Access to the Dialogue app and virtual mental health support for you and your family
  • Fully company-paid insurance, health spending account, dental coverage, and wellness reimbursement
  • 4 weeks of vacation, 9 wellness days, and 1 volunteer day
  • Hybrid work: 3 days per week in our Montreal or Toronto offices (except for fully remote roles)
  • Option to work abroad for up to 4 weeks per year
  • Incentive programs, referral bonuses, and RRSP employer matching
  • Learning opportunities via Coursera, an external training budget, and a mentorship program
  • Optional parental leave benefit

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisadministrative improvement
Soft skills
strong communication skillsproactive mindsetindependenceownershipproblem-solvingtime managementprioritizationcollaborationability to manage multiple priorities
Certifications
bachelor's degree in psychologybachelor's degree in mental health