Senior UI/UX Designer – Enterprise Modernization

Diaconia

Senior UI/UX Designer leading user experience strategy for enterprise contact center modernization. Collaborating with cross-functional teams to create user-centered designs for complex operational environments.

Posted 7/24/2026full-time🇺🇸 United StatesSenior💰 $140,000 - $170,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Expertise in leading UI/UX strategy for enterprise systems, with a strong focus on user research, design implementation, and accessibility principles. Proven ability to collaborate with cross-functional teams and enhance user satisfaction through iterative design improvements.

Highest-signal resume keywords

10+ Years UI/UX ExperienceUser Research and Usability TestingProficiency in Figma, Adobe XD, Sketch, AxureDesign for Complex Operational EnvironmentsStrong Written and Verbal Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

WireframingPrototypingInteraction DesignUsability EvaluationHuman-Centered DesignDesign Systems DevelopmentWorkflow AnalysisPersona DevelopmentAccessibility PrinciplesIterative Design Improvements

Soft Skills

CollaborationStakeholder EngagementChange Management

Tools & Technologies

FigmaAdobe XDSketchAxure

Certifications & Qualifications

Public Trust Clearance

Industry Keywords

Enterprise SystemsContact CentersService PlatformsCase Management SystemsDigital Modernization

Tech Stack

Tools & technologies

Axure

About the role

Key responsibilities & impact

Lead end-to-end UI/UX strategy for enterprise contact center and related digital systems.
Conduct user research activities including stakeholder interviews, persona development, workflow analysis, and usability evaluations.
Translate business and functional requirements into wireframes, mockups, prototypes, interaction flows, and design specifications.
Design intuitive user interfaces that support high-volume operational environments and diverse user groups.
Apply human-centered design principles to improve usability, efficiency, and user satisfaction.
Develop and maintain design systems, style guides, and reusable UI components as appropriate.
Collaborate with Business Analysts to ensure alignment between documented requirements and user experience artifacts.
Partner with development teams to support implementation and ensure design fidelity.
Facilitate usability testing sessions and incorporate feedback into iterative design improvements.
Ensure user interface designs align with accessibility and inclusive design best practices.
Support user adoption and change management efforts by aligning design decisions with training and workforce enablement strategies.
Contribute to continuous improvement initiatives focused on enhancing system usability and operational effectiveness.

Requirements

What you’ll need

10+ years of professional UI/UX experience, including significant experience supporting enterprise system implementations or digital modernization initiatives.
Demonstrated experience designing for complex operational environments (e.g., contact centers, service platforms, case management systems, or similar enterprise applications).
Strong portfolio showcasing wireframes, prototypes, and implemented UI solutions.
Experience conducting user research and usability testing and applying findings to iterative design improvements.
Proficiency with modern design and prototyping tools (e.g., Figma, Adobe XD, Sketch, Axure, or similar).
Working knowledge of accessibility and inclusive design principles.
Experience collaborating with cross-functional teams including business analysts, developers, and program leadership.
Strong written and verbal communication skills with the ability to present design concepts to technical and non-technical stakeholders.
Ability to obtain and maintain a Public Trust clearance.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Diaconia Website LinkedIn All Job Openings 51 - 200 employees Founded 2020 💼 Consulting 🎖️ Defense 🔒 Cybersecurity Consulting
Defense
Cybersecurity Diaconia is a technology-focused company that specializes in designing, creating, maintaining, and supporting a range of IT solutions. Their services include cybersecurity, system development, cloud computing, data analytics, and business process automation, primarily aimed at government organizations. Diaconia emphasizes innovative partnerships and advanced technology integration, leveraging artificial intelligence and modern software methodologies to improve organizational efficiency and client services. Senior UI/UX Designer – Enterprise Modernization Job not on LinkedIn 🔥 31 minutes ago 🏢🏡 null – Hybrid 💵 $140k - $170k / year ⏰ Full Time 🟠 Senior 🎨 Product Designer (UI/UX) Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Lead end-to-end UI/UX strategy for enterprise contact center and related digital systems.
Conduct user research activities including stakeholder interviews, persona development, workflow analysis, and usability evaluations.
Translate business and functional requirements into wireframes, mockups, prototypes, interaction flows, and design specifications.
Design intuitive user interfaces that support high-volume operational environments and diverse user groups.
Apply human-centered design principles to improve usability, efficiency, and user satisfaction.
Develop and maintain design systems, style guides, and reusable UI components as appropriate.
Collaborate with Business Analysts to ensure alignment between documented requirements and user experience artifacts.
Partner with development teams to support implementation and ensure design fidelity.
Facilitate usability testing sessions and incorporate feedback into iterative design improvements.
Ensure user interface designs align with accessibility and inclusive design best practices.
Support user adoption and change management efforts by aligning design decisions with training and workforce enablement strategies.
Contribute to continuous improvement initiatives focused on enhancing system usability and operational effectiveness. 🎯 Requirements
10+ years of professional UI/UX experience, including significant experience supporting enterprise system implementations or digital modernization initiatives.
Demonstrated experience designing for complex operational environments (e.g., contact centers, service platforms, case management systems, or similar enterprise applications).
Strong portfolio showcasing wireframes, prototypes, and implemented UI solutions.
Experience conducting user research and usability testing and applying findings to iterative design improvements.
Proficiency with modern design and prototyping tools (e.g., Figma, Adobe XD, Sketch, Axure, or similar).
Working knowledge of accessibility and inclusive design principles.
Experience collaborating with cross-functional teams including business analysts, developers, and program leadership.
Strong written and verbal communication skills with the ability to present design concepts to technical and non-technical stakeholders.
Ability to obtain and maintain a Public Trust clearance. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Design and Engineering Delivery Lead 🔥 1 hour ago Arcadis 10,000+ employees 💼 Consulting 🏗️ Construction 🏥 Healthcare Website LinkedIn All Job Openings California Design and Engineering Delivery Lead at Arcadis overseeing the delivery of transportation improvement projects and building client relationships in California. 🏢🏡 Los Angeles – Hybrid 💵 $188.2k - $282.3k / year 💰 $25k Grant on 2017-05 ⏰ Full Time 🟠 Senior 🎨 Product Designer (UI/UX) 🦅 H1B Visa Sponsor Senior Product Designer 🔥 3 hours ago Co–Star 11 - 50 🤖 Artificial Intelligence 🤝 B2B 👥 B2C Website LinkedIn All Job Openings Senior Product Designer at Co–Star designing innovative user experiences using astrology and planetary data. Collaborating across product architecture, interaction design, prototyping, and visual design. 🏢🏡 New York City – Hybrid 💵 $200k - $285k / year 💰 $15M Series A on 2021-04 ⏰ Full Time 🟠 Senior 🎨 Product Designer (UI/UX) Manager, Product Management – Self-Service User Experience 🔥 20 hours ago Capital One 10,000+ employees 🏦 Banking 💳 Fintech 💸 Finance Website LinkedIn All Job Openings Manager, Product Management for Self-Service User Experience at Capital One, focusing on building an intuitive self-service UI platform and driving developer productivity. 🏢🏡 McLean – Hybrid 💵 $164.8k - $188.1k / year 💰 Post-IPO Equity on 2023-05 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🎨 Product Designer (UI/UX) 🦅 H1B Visa Sponsor Senior In-Vehicle Product Designer 🔥 21 hours ago General Motors 10,000+ employees 🚘 Automotive 🏭 Manufacturing 🚗 Transport Website LinkedIn All Job Openings Senior Designer managing UI libraries within GM Human Interface Design. Collaborating across teams to ensure design quality and consistency in vehicle user interfaces. 🏢🏡 Warren – Hybrid 💰 $500M Grant on 2024-07 ⏰ Full Time 🟠 Senior 🎨 Product Designer (UI/UX) 🦅 H1B Visa Sponsor Senior Product Designer 🔥 21 hours ago Adobe 10,000+ employees 💼 Consulting 📣 Marketing Website LinkedIn All Job Openings Senior Product Designer at Adobe Express simplifying content creation workflows and improving user engagement through innovative design solutions. Collaborating with diverse teams to enhance product experiences. 🏢🏡 San Francisco – Hybrid 💵 $124.6k - $234.3k / year ⏰ Full Time 🟠 Senior 🎨 Product Designer (UI/UX) 🦅 H1B Visa Sponsor View More Product Designer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs