Diabolocom

PreSales Engineer, CCaaS, IA

Diabolocom

full-time

Posted on:

Location Type: Hybrid

Location: Barcelona • Spain

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Tech Stack

Cloud

About the role

  • Understand client challenges and craft tailored solutions using our AI and omnichannel contact center capabilities
  • Collaborate with Sales to drive strategic accounts and win new business
  • Present solutions to C-level executives — both technically and commercially compelling
  • Respond to RFQs/RFPs and produce impactful written materials that highlight our value proposition
  • Design integrations into CRM, telephony, and third-party platforms (Salesforce, Microsoft, Zendesk, etc.)
  • Feed strategic insight back to Product to help shape future innovation
  • Create AI-powered demo journeys to showcase our unique capabilities
  • Travel and participate in international trade shows in France and Spain

Requirements

  • Engineering Degree (Grande École or equivalent)
  • 3+ years of Presales experience in SaaS, telecom, or cloud solutions
  • Fluency in Spanish, French and English, strong synthesis and storytelling skills
  • Excellent communication and interpersonal skills to interact with
  • Comfortable with APIs, technical architectures, cloud-based platforms
  • Ability to work effectively under tight deadlines and to communicate clearly with Sales teams to ensure alignment and adherence to delivery timelines
Benefits
  • Deep immersion in the AI and SaaS ecosystem
  • Work in a multinational environment (Europe, US, Brazil, UAE)
  • Play a pivotal role in scaling a fast-growing company
  • Rapid evolution path toward Product, Sales Engineering, or International Leadership
  • High visibility with C-level clients and major strategic projects
  • Fun, collaborative culture with regular team events, barbecues, and offsites
  • A chance to truly make an impact with cutting-edge technology
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AICRM integrationtelephony integrationAPIscloud-based platformstechnical architectureSaaStelecom solutionscloud solutionsPresales experience
Soft Skills
communication skillsinterpersonal skillsstorytelling skillssynthesis skillsability to work under tight deadlinescollaborationpresentation skillsstrategic insightclient engagementproblem-solving
Certifications
Engineering DegreeGrande École equivalent