FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Senior Director, Business Transformation, Customer Experience
Diabetes Youth Families. Build and lead solution design, Business Process Management (BPM), and Continuous Improvement (CI) capability.
About the role
Key responsibilities & impact- Build and lead solution design, Business Process Management (BPM), and Continuous Improvement (CI) capability.
- Improve internal customer experiences and collect relevant performance data.
- Define process management standards and tools for organization-wide use.
- Manage new service onboarding and establish core capabilities for IGBS implementation.
- Collaborate with Insulet Global Process Owners (GPOs) to identify and deliver process improvements.
Requirements
What you’ll need- Bachelor’s degree in a relevant field, advanced degree or equivalent preferred.
- 15+ years leading Business Process Transformation activities and associated teams for large organizations.
- Demonstrated experience leading and working with industry standard techniques including Six Sigma and Lean (as examples).
- Experience with GBS implementations and operational settings.
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Business Process ManagementContinuous Improvementprocess management standardsSix SigmaLeanGBS implementationsperformance data analysis
Soft Skills
leadershipcollaborationcustomer experience improvement