Director, Field Reimbursement – Patient Access Strategy

Diabetes Youth Families

. Lead and Develop the Field Reimbursement Team .

Posted 5/9/2026full-timeActon • California, Massachusetts, New York, Texas • 🇺🇸 United StatesLead💰 $196,020 - $243,729 per yearWebsite

About the role

Key responsibilities & impact

Lead and Develop the Field Reimbursement Team
Directly lead, coach, and develop a team of Field Reimbursement Managers, fostering accountability, engagement, and professional growth
Establish clear performance expectations aligned to patient access priorities and field needs
Provide ongoing coaching on consultative problem‑solving, customer engagement, and strategic communication
Partner with HR and Market Access leadership on talent planning, onboarding, and succession
Define and evolve the field reimbursement strategy in alignment with Market Access and Patient Services enterprise objectives
Anticipate and respond to changes in payer policy, coverage decisions, reimbursement models, and competitive dynamics
Translate payer insights into scalable field guidance, playbooks, and best practices
Prioritize access initiatives based on impact, feasibility, and organizational readiness
Oversee the development and refinement of patient access narratives, educational tools, and training materials
Ensure consistency, accuracy, and customer relevance of reimbursement messaging across regions and care settings
Guide the field team in deploying tailored solutions that address complex access barriers while maintaining compliance
Measure effectiveness of access solutions and continuously optimize approaches based on field feedback and outcomes
Serve as a key Market Access representative to Sales, Clinical, Trade, Legal/Compliance, Marketing, and Operations teams
Partner closely with sales leadership to align account strategies, targeting, and coverage planning
Collaborate with payer and policy teams to ensure field insights inform upstream access strategy
Champion a shared, enterprise mindset that prioritizes patient access and customer experience
Define and track KPIs related to field reimbursement effectiveness, access outcomes, and team performance
Analyze trends, identify gaps, and lead continuous improvement initiatives across processes and workflows
Elevate field insights to senior leadership with actionable recommendations.

Requirements

What you’ll need

Bachelor’s degree
10 years of experience in healthcare reimbursement, market access, or patient access
5 years of people leadership experience, leading field‑based or customer‑facing teams
Prior leadership experience overseeing regional or national reimbursement teams
Expert knowledge of healthcare reimbursement, payer dynamics, and patient access models, including direct experience with both Part D and Part B reimbursement
Proven people leadership experience, including coaching and performance management
Strong strategic thinking with the ability to operationalize complex concepts
Excellent communication and executive‑level presentation skills
High level of influence and collaboration across functions
Demonstrated ability to lead change in dynamic, matrixed environments
Strong analytical and problem‑solving capabilities.

Benefits

Comp & perks

Medical, dental, and vision insurance
401(k) with company match
Paid time off (PTO)
And additional employee wellness programs

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

healthcare reimbursementmarket accesspatient accesspayer dynamicsPart D reimbursementPart B reimbursementperformance managementstrategic communicationconsultative problem-solvingKPI tracking

Soft Skills

leadershipcoachingstrategic thinkingcommunicationinfluencecollaborationchange managementanalytical skillsproblem-solvingengagement

Certifications

Bachelor's degree