Senior Director, Global I&A

Diabetes Youth Families

Senior Director, Global I&A leading insights for commercial strategy at Insulet Corporation. Overseeing global customer journey and aligning analytics with commercial objectives across markets.

Posted 4/16/2026full-timeCalifornia, Massachusetts • 🇺🇸 United StatesSenior💰 $204,500 - $306,725 per yearWebsite

About the role

Key responsibilities & impact

Serve as the primary I&A business partner to U.S. commercial leaders, providing guidance on key trends and strategic implications.
Translate U.S. customer, market, and performance data into clear observations, implications, and recommendations for executive decision-making.
Support long-term strategic planning (>5 years) for the U.S. market, including forecasting external trends and competitive dynamics.
Define and monitor U.S. commercial KPIs tied to performance, customer acquisition, retention, and lifecycle optimization.
Provide leadership and strategic alignment for International I&A teams across priority markets.
Ensure consistency of methodologies, insights generation, and customer journey understanding globally.
Guide I&A support for global business segments, ensuring integration of segment-level insights with U.S. and international priorities.
Oversee the global customer journey, ensuring incorporation of qualitative and quantitative insights across all touchpoints.
Shape processes across Insights and Analytics to maximize business impact and streamline insight generation.

Requirements

What you’ll need

Advanced degree (MBA, MS, or equivalent)
15+ years of progressive leadership experience in insights, analytics, strategy, or consulting.
Experience in medical device, healthcare, or consumer goods industries.
Demonstrated success influencing senior executives in complex, matrixed organizations.
Track record of both strategy development and hands-on execution.

Benefits

Comp & perks

Medical, dental, and vision insurance
401(k) with company match
Paid time off (PTO)
And additional employee wellness programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisstrategic planningforecastingKPI monitoringinsights generationcustomer journey mappinglifecycle optimizationstrategy developmentexecution

Soft Skills

leadershipinfluencingcommunicationstrategic alignmentcollaboration

Certifications

MBAMS