Diabetes Youth Families

Clinical Services Manager

Diabetes Youth Families

full-time

Posted on:

Location Type: Hybrid

Location: Ithaca • New York • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $90,000 per year

About the role

  • Establish Clinical Partnerships
  • Build strong relationships with key stakeholders, including endocrinologists, primary care providers, and diabetes management teams in hospitals, clinics, and private practices.
  • Share your expertise with healthcare providers about diabetes management, including the latest technologies and best treatment practices to ensure consistent, high-quality care for patients.
  • Own Patient Training
  • Schedule and deliver personalized training to patients on the proper use and care of Insulet products, ensuring they feel confident and informed about their treatment.
  • Assess patient needs and customize training programs, tailoring sessions to accommodate varying levels of familiarity with the device.
  • Provide ongoing support and education, offering follow-up consultation to address questions, troubleshoot issues, and ensure successful long-term device usage.
  • Empower patients to manage their condition effectively by explaining device features, functionality, and best practices for optimal results in everyday use.
  • Oversee Clinical Education
  • Evaluate and recommend Certified Pod Trainers (CPTs) who wish to become consultant CPTs for Insulet.
  • Market clinical expertise to healthcare providers and patients.
  • Collaborate closely with territory partners to achieve shared sales goals while contributing your clinical expertise to shape effective strategies.

Requirements

  • Associate degree
  • 2+ years of related clinical experience
  • Professional, up-to-date credentials and/or certifications (Certified Diabetes Care and Education Specialist (CDCES), Registered Dietitian (RD), or Registered Nurse (RN), PharmD, or other clinical credentials and/or certifications; state licensure (as required per state))
  • Valid driver’s license
Benefits
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off (PTO)
  • And additional employee wellness programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
diabetes managementpatient trainingclinical educationcustomized training programsdevice functionalitytroubleshootingpatient assessmentconsultation
Soft Skills
relationship buildingcommunicationcollaborationempowermenteducationsupport
Certifications
Certified Diabetes Care and Education Specialist (CDCES)Registered Dietitian (RD)Registered Nurse (RN)PharmDstate licensure