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Clinical Services Manager
Diabetes Youth Families. Establish Clinical Partnerships .
Posted 4/4/2026full-timeIthaca • New York • 🇺🇸 United StatesJuniorMid-Level💰 $90,000 per yearWebsite
About the role
Key responsibilities & impact- Establish Clinical Partnerships
- Build strong relationships with key stakeholders, including endocrinologists, primary care providers, and diabetes management teams in hospitals, clinics, and private practices.
- Share your expertise with healthcare providers about diabetes management, including the latest technologies and best treatment practices to ensure consistent, high-quality care for patients.
- Own Patient Training
- Schedule and deliver personalized training to patients on the proper use and care of Insulet products, ensuring they feel confident and informed about their treatment.
- Assess patient needs and customize training programs, tailoring sessions to accommodate varying levels of familiarity with the device.
- Provide ongoing support and education, offering follow-up consultation to address questions, troubleshoot issues, and ensure successful long-term device usage.
- Empower patients to manage their condition effectively by explaining device features, functionality, and best practices for optimal results in everyday use.
- Oversee Clinical Education
- Evaluate and recommend Certified Pod Trainers (CPTs) who wish to become consultant CPTs for Insulet.
- Market clinical expertise to healthcare providers and patients.
- Collaborate closely with territory partners to achieve shared sales goals while contributing your clinical expertise to shape effective strategies.
Requirements
What you’ll need- Associate degree
- 2+ years of related clinical experience
- Professional, up-to-date credentials and/or certifications (Certified Diabetes Care and Education Specialist (CDCES), Registered Dietitian (RD), or Registered Nurse (RN), PharmD, or other clinical credentials and/or certifications; state licensure (as required per state))
- Valid driver’s license
Benefits
Comp & perks- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off (PTO)
- And additional employee wellness programs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
diabetes managementpatient trainingclinical educationcustomized training programsdevice functionalitytroubleshootingpatient assessmentconsultation
Soft Skills
relationship buildingcommunicationcollaborationempowermenteducationsupport
Certifications
Certified Diabetes Care and Education Specialist (CDCES)Registered Dietitian (RD)Registered Nurse (RN)PharmDstate licensure