Inside Sales Specialist – DTC/Primary Care
Diabetes Youth Families
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Achievement of agreed business goals on a quarterly, semester & annual basis
- Contacting prospective leads by phone and email – who have expressed an interest in the OmniPod System
- Deliver an exceptional customer experience by demonstrating a thorough understanding of how Insulet’s products are used including the benefits of the product, answer customer’s inquiries about the OmniPod product and competitive comparisons
- Supporting customers as they transition onto the Omnipod System – ensuring a smooth transition from their present treatment to Omnipod
- Interact with new customers on Omnipod product to ensure satisfaction and understanding of our product and after sales customer care
- Support existing Omnipod customers who may have taken a break from using our products or be coming up to the end of funding to ensure retention on Omnipod products
- Collaborate with internal stakeholders to feedback customer insights and help support a culture of continuous improvement
- Perform a broad range of complex and challenging sales and service-related duties and administrative tasks.
Requirements
- Degree or equivalent relevant experience
- Demonstrated previous Inside Sales experience - ideally in medical devices, healthcare or similar competitive, fast-paced markets
- Fluent in English (mandatory)
Benefits
- Competitive salary
- Health insurance
- Paid time off
- Flexible working arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Inside SalesCustomer ExperienceSales SupportProduct KnowledgeCustomer RetentionCompetitive Analysis
Soft skills
CommunicationCollaborationCustomer ServiceProblem SolvingInterpersonal Skills
Certifications
Degree