DHW Insurance Brokers

Account Manager

• Manage a book of personal lines clients (home, auto, umbrella, etc.)
• Handle policy servicing including endorsements, renewals, certificates, and billing inquiries
• Communicate with carriers to market, quote, and bind coverage
• Provide clear, timely, and professional client support via phone and email
• Identify coverage gaps and cross-sell opportunities in a consultative manner
• Maintain accurate documentation and follow agency workflows
• Collaborate closely with producers and internal team members

Personal Lines Account Manager