Customer Support Intern

DFV Deutsche Familienversicherung AG

Praktikant im Customer Support bei LWB Group, einem Tierversicherungs-Startup, das digitales Marketing und Sales Prozesse optimiert.

Posted 7/17/2026internshipRemote • 🇪🇺 Anywhere in EuropeEntry LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in HubSpot for customer support while managing relationships with empathy and reliability. Possesses strong typing skills and a passion for animal welfare, contributing to a collaborative team environment.

Highest-signal resume keywords

HubSpot ProficiencyCustomer Relationship ManagementTyping Speed 70 WPMReliability & FlexibilityTeam Spirit

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

HubSpot ProficiencyTyping Speed 70 WPM

Soft Skills

EmpathyReliabilityCollaborationRespectful Communication

Industry Keywords

Animal AffinityCustomer SupportDigital Team

About the role

Key responsibilities & impact

Confident with HubSpot — you will become a pro at our customer support tool.
Manage customer relationships — friendliness and reliability are our top priorities.
Support prospects and customers with empathy and respect, ensuring they feel well taken care of.

Requirements

What you’ll need

Affinity for animals — you love animals, may have pets yourself, or have experience through family, volunteer work, or studies (e.g., veterinary medicine).
Typing speed — you are very fast on the computer and have a typing speed of 70 WPM or more.
Reliability & flexibility — especially when working remotely, we need to be able to rely on you.
Team spirit — you are a good fit if you want to be part of an animal-loving, digital team that values collaboration and respectful communication.

Benefits

Comp & perks

Competitive compensation — fair base salary plus commissions so your work is genuinely rewarded.
Startup spirit — you will work directly on the future of our young company and take on responsibility from day one.
Modern working methods — we use digital tools, automation, and AI to make your daily work as efficient as possible.
Ongoing development — regular training and professional development, especially around modern sales and marketing tools, keep you up to date.
Team culture — we meet offline twice a year for team events to spend time together and celebrate successes.