Staff Business Systems Analyst – M365, Copilot

Dexcom

Senior Business Systems Analyst analyzing business needs and enabling solutions across Microsoft 365 technologies at Dexcom. Focused on AI-enabled solutions and documentation of requirements.

Posted 5/10/2026full-timeManila • 🇵🇭 PhilippinesLeadWebsite

Tech Stack

Tools & technologies

Azure

About the role

Key responsibilities & impact

Analyze complex business problems and identify opportunities to improve processes through Microsoft 365, automation, and AI-enabled solutions
Elicit, analyze, and document business, functional, and non-functional requirements; translate them into clear system specifications, user stories, and solution artifacts
Document current-state and future-state business processes, including process flows, swim lanes, gaps, risks, and improvement opportunities
Partner with platform and technical teams to design, enable, and configure solutions across the Microsoft 365 ecosystem, including Power Platform, Copilot and Copilot Studio, and other M365 services, in alignment with security and governance standards
Support AI-enabled initiatives, including Copilot extensibility and Azure AI services, by documenting use cases, requirements, controls, risks, and expected outcomes
Plan and support unit, integration, and user acceptance testing to ensure solutions meet defined requirements
Produce and maintain high-quality documentation, including requirements documents, process maps, solution visuals, and user guidance
Communicate effectively with technical and non-technical stakeholders, clearly explaining business needs, system behavior, risks, and dependencies
Use Jira and Confluence to manage requirements, backlogs, documentation, and delivery artifacts across Agile, Waterfall, or hybrid delivery models
Own the end-to-end Business Analysis methodology and templates; provide guidance and mentorship to junior Business Analysts
Act as a single point of contact for subject matter experts, representing business processes and requirements to delivery teams
Support enterprise initiatives such as Identity Governance and Administration (IGA), including requirements discovery, process documentation, and solution evaluation
Lead or coordinate small to medium initiatives or workstreams as needed; monitor and report status, risks, and issues to Project or Program Managers
Perform additional duties as assigned in support of IT Core Services objectives

Requirements

What you’ll need

Proven 8+ years experience as a Business Analyst or Business Systems Analyst supporting enterprise systems
3-5 years experience working within the Microsoft 365 environment, with exposure to Power Platform, Copilot, and AI-enabled solutions from a requirements or enablement perspective
Strong skills in business analysis, process modeling, and functional documentation
Demonstrated ability to create clear, well-structured written and visual artifacts to support stakeholder alignment and decision-making
Excellent communication, collaboration, and stakeholder management skills
Experience using Jira and Confluence for requirements tracking, sprint support, and documentation
Ability to work independently while managing multiple initiatives

Benefits

Comp & perks

A full and comprehensive benefits program
Growth opportunities on a global scale
Access to career development through in-house learning programs and/or qualified tuition reimbursement
An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

business analysisprocess modelingfunctional documentationrequirements elicitationuser storiessolution artifactsunit testingintegration testinguser acceptance testingAI-enabled solutions

Soft Skills

communicationcollaborationstakeholder managementmentorshipproblem-solvingdocumentation skillsindependenceorganizational skillsleadershiprisk management