Principal Product Manager, Type 2 Patient Experience

Dexcom

full-time

Posted on: 3/27/2026

Location Type: Remote

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💰 $172,400 - $287,300 per year

About the role

Define and validate the right problems to solve.
Lead problem discovery across the end-to-end Type 2 patient journey, identifying the highest-impact customer and business problems before solution investment is made.
Drive measurable outcomes that matter.
Define clear customer and business outcomes — with particular focus on patient retention — and ensure problems are framed in terms of impact, not features.
Turn evidence into decision-ready strategy.
Synthesize qualitative and quantitative signals to produce clear opportunity framing and success guardrails.
Enable solution teams to move faster.
Translate validated problems into clear inputs (problem maps, evidence, success criteria) that shape and inform vertical product and platform teams’ roadmaps.
Partner across the ecosystem.
Work closely with Product, Research, Data, UX, Customer Support, Operations, Engineering, and others to align on the “why,” define success, and influence experience-level and platform decisions.

Typically requires a Bachelor’s degree and a minimum of 13+ years of related experience.
At this level a graduate degree may be expected with 6 years of related experience.

Benefits

A full and comprehensive benefits program.
Growth opportunities on a global scale.
Access to career development through in-house learning programs and/or qualified tuition reimbursement.
An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

problem discoverycustomer focusstrategic thinkingcollaborationinfluencesynthesiscommunicationdecision-makingoutcome definitioncustomer retention

Certifications

Bachelor's degreegraduate degree