Senior Sales Operations Analyst – Platforms
Dexcom
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $87,000 - $145,000 per year
Job Level
About the role
- You will own the sales and marketing storefront as the primary digital interface for sales team.
- You will manage content availability, organization, usability, and governance within the platform in conjunction with HCP marketing and other item owners.
- You will ensure the storefront supports omnichannel activation (digital, email, CRM, field enablement) and aligns with go-to-market strategies.
- You will partner with IT, marketing, events and other stakeholders to ensure platform functionality, and access are met.
- You will act as the primary point of contact between field teams and the storefront vendor.
- You will translate field feedback into platform enhancements, workflows, and vendor requirements.
- You will manage vendor performance, service levels, and roadmap alignment.
- You will lead regular vendor and stakeholder touchpoints to review performance, issues, and opportunities.
- You will track platform utilization, asset usage, and ordering behavior across field teams.
- You will identify opportunities to optimize content mix, formats, and workflows.
- You will drive adoption of digital and omnichannel assets to reduce reliance on print materials.
- You will recommend and implement enhancements that improve efficiency and a better user experience.
- You will own and manage the storefront budget, including vendor costs, print spend, and optimization initiatives.
- You will monitor spend vs. utilization and identify cost-saving opportunities.
- You will build business cases for investment shifts from print to digital and omnichannel solutions.
- You will develop and deliver ongoing reporting on: Platform utilization and adoption, Print vs. digital usage trends, Cost savings and ROI, Omnichannel activation impact.
Requirements
- You have a bachelor’s degree in Business, Finance, Economics, Data Analytics, or a related field; a master’s degree or MBA is a plus.
- You have a minimum of 3 years of experience in Sales Operations, Vendor Management, or a related analytical role, preferably in a global or matrixed organization.
- You bring strong analytical and problem-solving skills, with the ability to interpret complex data and translate insights into actionable recommendations.
- You have hands-on experience with sales and marketing tools and platforms.
- You are highly organized and detail-oriented, with a proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- You have excellent communication and presentation skills, with the ability to influence stakeholders at all levels and across geographies.
- You bring a collaborative mindset and thrive in cross-functional teams, acting as a bridge between business users and technical teams.
- You are proactive, resourceful, and eager to drive continuous improvement in processes and systems.
- You ideally have experience working with Generative AI, developing chat bots or other business use cases of this technology.
Benefits
- A full and comprehensive benefits program.
- Growth opportunities on a global scale.
- Access to career development through in-house learning programs and/or qualified tuition reimbursement.
- An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analyticsvendor managementsales operationsanalytical skillsproblem-solvingcontent managementomnichannel activationdigital marketingbudget managementreporting
Soft Skills
organizational skillsdetail-orientedcommunication skillspresentation skillscollaborative mindsetproactiveresourcefulability to influencetime managementcross-functional teamwork
Certifications
bachelor's degreemaster's degreeMBA