Site Reliability Engineer – GCP
Devsu
full-time
Posted on:
Location Type: Remote
Location: Peru
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About the role
- Own and operate the monitoring and observability stack across on-prem and GCP environments
- Design, build, and maintain Grafana dashboards for infrastructure, Kubernetes, and applications
- Define, tune, and maintain alerts to ensure high signal-to-noise ratio
- Establish observability standards and best practices across teams
- Improve visibility into system health, performance, and reliability
- Apply SRE principles to improve availability, performance, and resilience
- Define and track SLIs, SLOs, and error budgets
- Participate in on-call rotations and SEV incident response
- Lead or contribute to incident investigations and root cause analysis (RCA)
- Drive preventative actions to reduce repeat incidents
- Support and monitor Kubernetes environments (GKE and on-prem clusters)
- Monitor cluster health, capacity, and resource utilization
- Troubleshoot platform-level issues impacting application reliability
- Collaborate with Platform and Engineering teams on reliability improvements
- Provide L2/L3 application support coverage during support team resource shortages, high-severity incidents (SEVs), peak support periods or escalations
- Triage and troubleshoot application issues using existing runbooks and dashboards
- Collaborate with Application Support and Engineering teams during incidents
- Ensure all actions, findings, and resolutions are documented in ServiceNow (SNOW)
Requirements
- Strong experience as a **Site Reliability Engineer or Reliability Engineer**
- Deep hands-on expertise with **Grafana **(dashboards, alerting, troubleshooting)
- Solid experience with monitoring and observability systems
- Production experience operating **Kubernetes **environments
- Experience supporting systems in **GCP **and on-prem environments
- Strong **Linux **systems and troubleshooting skills
- Fluent **English **(written and spoken).
- Ability to work in** PST time zone.**
- Ability to participate in an **on-call rotation **that includes coverage for one weekend day. Time worked during the weekend is compensated with one day off during the week, in accordance with the established work schedule.
- Technology Stack:
- Observability: Grafana, Prometheus, logging platforms
- Containers: Kubernetes (GKE and on-prem)
- Cloud: Google Cloud Platform (GCP)
- Operations: Linux, networking, infrastructure monitoring
- Incident Tools: PagerDuty, ServiceNow, Slack (or equivalents)
Benefits
- A stable, long-term contract with opportunities for career growth
- Private health insurance
- A remote-friendly culture that promotes work-life balance
- Continuous training, mentorship, and learning programs to keep you at the forefront of the industry
- Free access to AI training resources and state-of-the-art AI tools to elevate your daily work
- A flexible Paid Time Off (PTO) policy as well as paid holiday days
- Challenging, world-class software projects for clients in the US and LatAm
- Collaboration with some of the most talented software engineers in Latin America and the US, in a diverse work environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Site Reliability EngineerReliability EngineerGrafanaKubernetesGCPLinuxmonitoring systemsobservability systemstroubleshootingincident response
Soft Skills
collaborationcommunicationproblem-solvingleadershipdocumentation