Bilingual Digital Care Advanced Practice Provider, NP/PA

Devoted Health

Digital care NP or PA delivering empathetic, chat-based clinical support for older Americans at Devoted Health. Managing symptoms, medications, documentation, escalation, and remote care coordination across responsive-care programs.

Posted 8/12/2026full-timeRemote • Arizona, Colorado, Oregon, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $120,000 - $155,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in delivering empathetic clinical care through various communication channels while maintaining compliance with telehealth regulations. Proficient in managing patient interactions, documentation, and collaboration with interdisciplinary care teams to enhance patient outcomes.

Highest-signal resume keywords

Nurse Practitioner LicensePhysician Assistant LicenseTelehealth ExperiencePrimary Care ExperienceEHR Documentation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical AssessmentMedication ManagementPatient Care CoordinationDigital WorkflowsSymptom EvaluationQuality Standards ComplianceHolistic Care FrameworkAI Response ReviewDocumentation AccuracyEmergency Care Escalation

Soft Skills

EmpathyCollaborationFlexibilityCuriosityCommunication

Certifications & Qualifications

Active RN LicenseActive APRN LicenseActive Physician Assistant License

Industry Keywords

Telehealth StandardsPatient Privacy RegulationsInterdisciplinary Care TeamsGeriatricsPalliative CareUrgent CareFamily MedicineInternal MedicineDigital Care ChannelsPatient Experience Improvement

About the role

Key responsibilities & impact

Deliver exceptional, empathetic clinical care through real-time and asynchronous chat and other responsive care channels
Manage multiple concurrent and asynchronous patient conversations with accurate documentation and follow-through
Guide and oversee patients’ medical management using a holistic framework, including the 5M approach
Collaborate with primary care providers, specialists, pharmacy, and specialty care teams
Coordinate care with patients’ family members and caregivers when appropriate
Assess symptoms, medication questions, lab results, and new health concerns
Escalate patients to telephone, video, in-person, urgent, or emergency care when appropriate
Maintain ownership of patient needs through resolution or documented handoff
Maintain accurate and timely EHR documentation in compliance with legal, ethical, and telehealth regulations
Identify opportunities to improve patient experience and outcomes through digital workflows and proactive communication
Contribute to digital workflows, standardized responses, escalation pathways, and quality standards
Occasionally support broader Devoted Medical service lines
Provide flexible clinical coverage across Responsive Care Department queues and on-call services
Adhere to relevant laws, regulations, patient privacy requirements, and telehealth standards

Requirements

What you’ll need

Nurse Practitioner or Physician Assistant advanced practice provider
Three or more years of experience in primary care, house calls, internal medicine, family medicine, geriatrics, palliative care, and/or urgent care
Ability to review AI-generated responses for clinical accuracy and safety
Nurse Practitioners: active and in-good-standing RN and APRN licenses
Physician Assistants: active and in-good-standing Physician Assistant license
Role licensure and certification in good standing required
Ability to obtain licensure in requested states within 90 days of hire date, starting at offer letter signing
Additional state licensure as needed
Prior Devoted Medical experience preferred
Prior virtual care or telehealth experience preferred
Experience in real-time, queue-based, or high-volume telehealth clinical environments
Experience collaborating with interdisciplinary care teams and coordinating care remotely
Comfort managing complex or vulnerable patient populations in a digital-first setting
Ability to thrive in a fast-paced, rapidly evolving environment with flexibility and curiosity
Ability and willingness to work four 10-hour shifts per week
Working hours of 8am–6pm MST/PST, with consideration for EST/CST hours
Compliance with applicable laws, regulations, patient privacy, and telehealth standards

Benefits

Comp & perks

Employer-sponsored health insurance and dental and vision plan with low or no premium
Generous paid time off
$100 monthly mobile or internet stipend
Stock options for all employees
Bonus eligibility
Parental leave program
401K program
Devoted Health will cover all costs and provide full administrative support for obtaining and maintaining licenses in all required states
Flexible clinical coverage across Responsive Care Department queues and on-call services