Transitions of Care Coordinator

Devoted Health

Care Coordinator role supporting transitions of care for patients post discharge from a healthcare perspective. Engaging with patients and coordination of clinical documentation for home care services.

Posted 7/30/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $23 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient care coordination, telemedicine, and managed care, with a strong focus on effective communication and operational support. Capable of managing patient interactions and technology preparation for telehealth visits while ensuring high-quality healthcare delivery.

Highest-signal resume keywords

Patient Care CoordinationTelemedicine ExperienceManaged Care / Health Plan ExperienceMA CertificationStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Clinical Documentation RetrievalHome Care OrdersDME OrdersLab Testing CoordinationImaging TrackingElectronic Health RecordsTechnology Preparation for Telehealth

Soft Skills

Stress ManagementCollaborationAdaptabilityOrganizational SkillsEmpathy

Tools & Technologies

Google ChromeGoogle Sheets

Certifications & Qualifications

MA Certification

Industry Keywords

HealthcareManaged CareHome HealthCommunity HealthTelehealth

About the role

Key responsibilities & impact

Reaching out to patients while inpatient to introduce TOC program and communicate post discharge follow up from TOC clinicians
Scheduling post discharge follow ups (PCP/Specialty)
Reaching out to hospitals and provider offices to obtain clinical documentation
Submitting Home Care and DME orders as well as vendor follow up
Monitoring return fax queue and researching provider profile for updated contact and fax information
Provide additional operational support for assigned team and manager as designated
Ensure patients are prepared for telehealth visits by assisting with technology prep
Collaborate internally in clinical rounds to discuss patients at risk for readmission
Coordinate lab testing and imaging, and tracking results to ensure that they are reviewed by the ordering clinician

Requirements

What you’ll need

2+ years of patient facing and care coordination experience within healthcare, managed care, home health, and/or community health setting.
Experience working in a telemedicine environment.
Managed Care / Health Plan experience
MA Certification (desired), expired MA certifications are OK!
Thrive in a fast-paced, high-energy, and rapidly growing organization
Skilled at easing stress and anxiety for patients during difficult times
Strong communicator, able to effectively interact with various stakeholders including doctors, pharmacies, nurses, and caregivers
Comfortable working with patients via video, phone, portal
Entrepreneurial self-starter who takes initiative and thrives as a collaborative team player
Quick to adopt and learn new technologies, including electronic health records and various computer platforms (e.g., Google Chrome, Google Sheets)
Committed to delivering healthcare with the same quality and care you'd want for your own family
Passionate about helping others improve their health and navigate the healthcare system with compassion, empathy, and warmth
Highly organized and adaptable, able to manage a large member panel amidst frequent changes.

Benefits

Comp & perks

Employer sponsored health, dental and vision plan with low or no premium
Generous paid time off
$100 monthly mobile or internet stipend
Stock options for all employees
Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
Parental leave program
401K program
And more....