Manager, Practice Operations

Devoted Health

Manager, Practice Operations at Devoted Health focusing on AI technology and healthcare quality. Overseeing compliance, operational leadership, and scaling initiatives in a growing healthcare environment.

Posted 6/25/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $73,000 - $125,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as the operational architect for scaling initiatives within Practice Operations
Balance the oversight of daily compliance and healthcare quality metrics with the governance of advanced LLM operations
Identify agentic opportunities and serve as the architect for scaling initiatives across Practice Operations
Build agentic solutions and manage evaluations and feedback in partnership with Sr Mgr, Practice Operations
Serve as the high-level escalation backstop for compliance initiatives
Conduct formal milestone validations prior to project transitions to ensure accurate risk classification
Review and develop tools for oversight for new users added to projects
Oversight of monthly SLAs for all Devoted Medical AHS workstreams

Requirements

What you’ll need

5+ years in healthcare operations, quality management, or tech-enabled clinical services, with at least 1–2 years in a supervisory or leadership role preferred.
Proven ability to build, mentor, and scale operational teams within a fast-growing or highly automated environment.
Deep understanding of healthcare quality standards, clinical risk mitigation, and acute escalation protocols.
Comfortable leveraging and managing LLM-driven scoring tools, validator tech, prompt adjustments, and guiding the evolution of automated outputs.
Ability to transform raw, aggregated quality metrics into longitudinal trend analyses, proactive performance recovery plans, and executive-level reporting.
Exceptional partnership skills to seamlessly bridge the gap between Data/Tech, Training/Clinical Excellence, and Frontline Leadership.
Highly adaptive to scaling programs in dynamic environments; able to communicate critical system delays or urgent safety metrics with clarity and urgency.

Benefits

Comp & perks

Employer sponsored health, dental and vision plan with low or no premium
Generous paid time off
$100 monthly mobile or internet stipend
Stock options for all employees
Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
Parental leave program
401K program
And more....

ATS Keywords

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Hard Skills & Tools

healthcare operationsquality managementclinical risk mitigationLLM-driven scoring toolsvalidator technologydata analysisperformance recovery plansexecutive-level reportingproject transition risk classificationSLA oversight

Soft Skills

mentoringteam buildingpartnershipcommunicationadaptabilityleadershipproblem-solvingclarityurgencyevaluation management