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Bilingual Clinical Associate – Medical Assistant
Devoted HealthBilingual Clinical Associate coordinating patient care and telehealth visits for Devoted Health members. Serving as a liaison between healthcare services and patients for improved health outcomes.
About the role
Key responsibilities & impact- Preparing members to feel comfortable and at ease with video onboarding, prior to their telehealth visit with a Devoted Medical provider (if necessary)
- Working with our home health partners to coordinate DME and skilled nursing services
- Coordinating for members to obtain lab testing and imaging, and to track results diligently to ensure that they are reviewed by the ordering clinician when applicable
- Notifying members of lab results and helping to coordinate follow care at the direction of the clinician
- Coordinating with DM Providers on medical record collection, information gathering, setting up and confirming appointments, and submitting outbound communications from Devoted Medical
- Serving as an advocate for our members when they call Devoted Medical for care coordination issues
Requirements
What you’ll need- MA Certification (required), expired MA certifications are OK!
- Fully bilingual (English/Spanish), and English
- Two (2) years of patient facing experience with a bonus if you have experience with telehealth
- Prior primary care experience (a plus)
Benefits
Comp & perks- Employer sponsored health, dental and vision plan with low or no premium
- Generous paid time off
- $100 monthly mobile or internet stipend
- Stock options for all employees
- Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
- Parental leave program
- 401K program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
advocacycommunicationcoordinationpatient careinterpersonal skills
Certifications
MA Certification