Director, Provider Performance

Devoted Health

Director leading provider performance strategy and execution across NYC. Establishing cost, quality, and access improvements with a focus on team leadership and analytics.

Posted 5/20/2026full-timeNew York City • New Jersey, New York • 🇺🇸 United StatesLead💰 $150,000 - $175,000 per yearWebsite

About the role

Key responsibilities & impact

Define and lead the provider performance strategy across New York City
Establish performance targets and ensure accountability for cost, quality, and access outcomes
Identify enterprise-level opportunities to improve provider performance and drive scalable solutions
Align market-level strategies with broader organizational goals and growth initiatives
Build and maintain executive-level relationships with key health systems, provider groups, and strategic partners
Serve as a senior escalation point for complex provider performance issues and negotiations
Lead high-level performance reviews and Joint Operating Committees (JOCs) with major provider partners
Influence provider strategy and behavior to align with organizational performance objectives
Lead, coach, and develop a team of Network Performance Managers and Senior Network Performance Managers
Establish clear performance expectations and foster a culture of accountability and continuous improvement
Oversee the use of advanced analytics to identify trends, risks, and opportunities across markets, leveraging AI-driven prompts with a strong emphasis on advanced AI tools.
Drive large-scale performance improvement initiatives, including cost containment and quality enhancement programs
Ensure consistent use of data to inform decision-making and track performance outcomes
Partner with Finance and Actuarial teams to evaluate financial performance and optimize network economics
Maintain executive visibility into compliance, performance risks, and corrective actions
Influence enterprise decision-making related to provider performance and network strategy
Support market expansion, strategic planning, and organizational growth initiatives.

Requirements

What you’ll need

Minimum of 10 years of experience in provider performance, network management, or provider contracting
Minimum of 5 years of leadership experience managing high-performing teams
Demonstrated success driving large-scale provider performance improvement across cost and quality metrics
Deep experience working with health systems, physician groups, and complex provider organizations
Advanced analytical capabilities with a track record of translating data into enterprise-level strategies
Proven ability to influence executive stakeholders internally and externally
Strong business acumen, including expertise in payer economics, provider incentives, and market dynamics
Demonstrated history of successfully executing large-scale initiatives to improve provider performance across key cost and quality metrics.
Proven capacity to influence and negotiate with executive-level stakeholders, both within the organization and externally.
Strong understanding of business fundamentals, including expertise in payer economics, provider incentive models, and broader market dynamics.
Proficiency in Google Workspace or Microsoft Office Suite
Strong written and oral communication skills.

Benefits

Comp & perks

Employer sponsored health, dental and vision plan with low or no premium
Generous paid time off
$100 monthly mobile or internet stipend
Stock options for all employees
Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
Parental leave program
401K program
And more....

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Applicant Tracking System Keywords

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Hard Skills & Tools

provider performancenetwork managementprovider contractingadvanced analyticsdata-driven decision-makingcost containmentquality enhancementperformance improvementpayer economicsprovider incentive models

Soft Skills

leadershipinfluencenegotiationcommunicationteam developmentaccountabilitystrategic planningrelationship buildingbusiness acumencontinuous improvement