Telesales Supervisor

Devoted Health

Telesales Supervisor leading licensed agents selling Medicare Advantage policies at Devoted Health. Fostering high performance, accountability, and compliance across multiple states.

Posted 4/16/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $70,000 - $80,000 per yearWebsite

About the role

Key responsibilities & impact

Lead and develop a team of licensed telesales agents selling Medicare Advantage policies across multiple states.
Deliver real-time training to drive resilient sales results, ensuring a strict balance between high conversion and uncompromising compliance.
Achieve goals related to phone service levels, call quality, outbound contacts, sales, and appointments.
Manage remote and onsite teams across multiple time zones (Eastern, Mountain, Pacific, and Hawaii).
Identify training, tech, or process-related needs to improve the member and agent experience.

Requirements

What you’ll need

At least 2 years of supervisor/manager experience in a high-volume environment.
At least 4 years of experience in a call center, telesales, or sales environment.
Valid/current state health insurance license (or the ability to acquire one prior to your start date).
Proven ability to manage the transition between the 'lock-in' season and high-pressure AEP/OEP cycles.
Strong analytical skills; proficient with Excel/Google Sheets and able to use dashboards/KPIs to drive tangible improvements.

Benefits

Comp & perks

Employer sponsored health, dental and vision plan with low or no premium
Generous paid time off
$100 monthly mobile or internet stipend
Stock options for all employees
Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
Parental leave program
401K program
And more....

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales managementtelesalescall center operationsanalytical skillsExcelGoogle SheetsKPI analysistraining developmentcompliance managementprocess improvement

Soft Skills

leadershipcommunicationteam managementproblem-solvingadaptabilitytime managementcoachingresilienceinterpersonal skillsorganizational skills

Certifications

state health insurance license