Devoted Health

Sales Strategy and Operations Associate

Devoted Health

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $65,000 - $85,000 per year

About the role

  • Own the end-to-end Fraud, Waste, and Abuse (FWA) certificate workflow for broker and agent onboarding
  • Partner with our offshore vendor to oversee day-to-day workflow execution across agent appointment processing and FWA certification
  • Lead the charge on how we integrate AI into our operations
  • Serve as a responsive and reliable point of contact for broker and agent inquiries via email and case management
  • Support the team in managing agent state appointments and state licensing
  • Conduct data analysis and reporting on onboarding workflows to track performance

Requirements

  • 2+ years in operations, project management, or an analytics role
  • Comfortable using Excel/Google Sheets to analyze data and surface actionable recommendations
  • Previous healthcare experience preferred
Benefits
  • Employer sponsored health, dental and vision plan with low or no premium
  • Generous paid time off
  • $100 monthly mobile or internet stipend
  • Stock options for all employees
  • Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
  • Parental leave program
  • 401K program
  • And more....
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisreportingExcelGoogle Sheetsproject managementoperations management
Soft Skills
communicationresponsivenessreliability
Certifications
FWA certification