Devoted Health

Risk Adjustment, Operations Manager

Devoted Health

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $80,000 - $120,000 per year

Tech Stack

About the role

  • Manage a multi-step medical document evaluation process with tight turnaround times, ensuring accuracy and consistency in responding to crucial external audit requests
  • Oversee and coordinate production work with offshore teams, maintaining clear expectations and quality standards
  • Identify opportunities for process improvement and implement changes that enhance scalability, transparency, and quality
  • Communicate updates, risks, and recommendations clearly to cross-functional stakeholders
  • Collaborate with risk adjustment coding experts to build a chart evaluation process that extracts the correct information in an efficient and meaningful manner
  • Support special projects that require structured thinking, thoroughness, and cross-team collaboration

Requirements

  • 4+ years experience managing processes with tight turnaround times.
  • Strong communication skills, both written and verbal.
  • Ability to pull and analyze data using SQL to form independent insights, identify trends, and validate what’s working.
  • Curiosity and comfort experimenting with AI (including LLMs) or other emerging tools.
Benefits
  • Employer sponsored health, dental and vision plan with low or no premium
  • Generous paid time off
  • $100 monthly mobile or internet stipend
  • Stock options for all employees
  • Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
  • Parental leave program
  • 401K program
  • And more....
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SQLdata analysisprocess managementchart evaluationrisk adjustment coding
Soft Skills
communicationcollaborationcuriositystructured thinkingthoroughness