
Senior ServiceNow Delivery Lead – Senior Project Manager
Devoteam
full-time
Posted on:
Location Type: Remote
Location: Germany
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Job Level
Tech Stack
About the role
- You take end-to-end responsibility for ServiceNow programs and implementations at our enterprise clients
- Delivery Lead and primary point of contact for the client
- Trusted advisor to stakeholders and C-level executives
- Subject-matter sparring partner for Business Analysts, Architects and Consultants
- Driver for scope, budget, timeline and quality
- Coach & mentor for project teams
- Work closely with architecture, processes and business value — not just status reports
Requirements
- Several years' experience (≥ 3 years) leading software or ServiceNow implementation projects
- Background as a consultant, business analyst or architect (not a pure PM/PMO role)
- Experience in a consulting/service environment
- Confident in engaging with clients at management level
- Solid understanding of SDLC, agile methodologies and complex IT programs
- Very good German and English skills (client-facing)
- Certifications such as PRINCE2, PMP, Scrum or ServiceNow CSA/CIS are a plus
Benefits
- Remote work across Germany & flexible working hours
- Exciting large-scale ServiceNow projects with renowned enterprise clients
- Significant scope to shape projects & real decision-making responsibility
- Senior environment with architects, lead consultants & experts
- Individual development & certification opportunities
- International career paths within the group
- Comprehensive additional benefits (company pension, employer savings contributions, direct insurance)
- Attractive employee referral program
- Corporate benefits
- JobRad (bike leasing)
- Modern offices in prime locations (Frankfurt / Munich)
- Strong team culture, events & collegial exchange
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ServiceNowSDLCagile methodologiessoftware implementationproject management
Soft Skills
leadershipcommunicationmentoringstakeholder engagementconsulting
Certifications
PRINCE2PMPScrumServiceNow CSAServiceNow CIS