Devoteam

Senior ServiceNow Delivery Lead – Senior Project Manager

Devoteam

full-time

Posted on:

Location Type: Remote

Location: Germany

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Job Level

About the role

  • You take end-to-end responsibility for ServiceNow programs and implementations at our enterprise clients
  • Delivery Lead and primary point of contact for the client
  • Trusted advisor to stakeholders and C-level executives
  • Subject-matter sparring partner for Business Analysts, Architects and Consultants
  • Driver for scope, budget, timeline and quality
  • Coach & mentor for project teams
  • Work closely with architecture, processes and business value — not just status reports

Requirements

  • Several years' experience (≥ 3 years) leading software or ServiceNow implementation projects
  • Background as a consultant, business analyst or architect (not a pure PM/PMO role)
  • Experience in a consulting/service environment
  • Confident in engaging with clients at management level
  • Solid understanding of SDLC, agile methodologies and complex IT programs
  • Very good German and English skills (client-facing)
  • Certifications such as PRINCE2, PMP, Scrum or ServiceNow CSA/CIS are a plus
Benefits
  • Remote work across Germany & flexible working hours
  • Exciting large-scale ServiceNow projects with renowned enterprise clients
  • Significant scope to shape projects & real decision-making responsibility
  • Senior environment with architects, lead consultants & experts
  • Individual development & certification opportunities
  • International career paths within the group
  • Comprehensive additional benefits (company pension, employer savings contributions, direct insurance)
  • Attractive employee referral program
  • Corporate benefits
  • JobRad (bike leasing)
  • Modern offices in prime locations (Frankfurt / Munich)
  • Strong team culture, events & collegial exchange
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ServiceNowSDLCagile methodologiessoftware implementationproject management
Soft Skills
leadershipcommunicationmentoringstakeholder engagementconsulting
Certifications
PRINCE2PMPScrumServiceNow CSAServiceNow CIS