Advisor, Private Customer Advisory Center
Deutsche Bank
full-time
Posted on:
Location Type: Hybrid
Location: Hannover • Germany
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About the role
- Advise our private customers via digital channels (telephone, video consultations, chat, co‑browsing) on topics such as accounts, service, and digitization
- Support customers in accessing the full standardized product range for investments, retirement provision, and personal loans
- Confident use of digital channels in customer advisory
Requirements
- Commercial vocational training or equivalent qualification
- Good knowledge of retail banking products
- Strong sales skills and enjoyment in customer contact
- Outgoing and communicative personality
- High willingness to learn and motivation for continuous development
- Proficient in using PC and software applications
Benefits
- Flexible working hours (Monday to Saturday) – also available part-time
- Option to work remotely, including provided technical equipment
- Modern, future-oriented working environment and a pleasant corporate culture
- Thorough onboarding and diverse development programs
- Occupational health management and employee benefit programs
- Emotional support services for difficult life situations and to promote mental health
- Programs and offers to support your personal health
- Support from pme Familienservice, FitnessCenter Job, flexible working time models, and a comprehensive culture of diversity, equal opportunities, and inclusion
- Contribution schemes for pension plans, employee banking services, company bike or the Deutschlandticket
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
retail banking productscustomer advisorydigital channels
Soft Skills
sales skillscustomer contactoutgoing personalitycommunicative personalitywillingness to learnmotivation for continuous development
Certifications
commercial vocational trainingequivalent qualification