Deutsche Börse

Associate, Funds Operations

Deutsche Börse

full-time

Posted on:

Location Type: Office

Location: Singapore • Singapore

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About the role

  • Process Trade & Transfer orders from customers
  • Perform document completion for trades & transfers along with verification
  • Process incoming trades related cash and incoming transfer requests
  • Trace pending transactions and settle transactions on receipt of contract note
  • Process corporate action shares and cash events promptly and accurately
  • Be risk aware and take all steps necessary to minimise errors including fully complying with existing procedures and staying aware of procedure changes
  • Assist in documenting team procedures and in project works, when required
  • Investigate, monitor, record and resolve any queries/issues raised by the client via phone calls and emails
  • Undertake reviews of client’s activity, utilisation of products to suggest changes/improvements and identify development and training requirements
  • Provide the highest standard of service in all dealings with the client

Requirements

  • University degree in Business, Finance, Economics or relevant experience
  • 1 to 3 years of relevant banking experience and knowledge of investment funds
  • Banking experience and/or knowledge of investment funds industry is an advantage
  • Pro-active attitude with strong problem-solving skills, accuracy and ability to work independently and as part of a team in an international environment
  • Ability to multi-task and work under pressure to meet tight deadlines
  • Customer oriented with excellent telephone, communication and negotiation skills
  • Working on early shift to support Australian market may be required
Benefits
  • Operational activities and Customer Services
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
document completiontrade processingtransaction settlementcorporate action processingrisk managementclient query resolutionactivity reviewproduct utilization analysis
Soft Skills
pro-active attitudeproblem-solvingaccuracyindependenceteamworkmulti-taskingworking under pressurecustomer orientationcommunication skillsnegotiation skills
Certifications
university degree in Businessuniversity degree in Financeuniversity degree in Economics