Deutsche Börse

Analyst – Vestima Client Services

Deutsche Börse

full-time

Posted on:

Location Type: Office

Location: Cork • Ireland

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Job Level

Junior

About the role

  • Provide assistance to customers and TAs using our automated order routing system Vestima
  • Investigate on order failures and rejections and where possible replace deals before fund cut off
  • Follow up on pending trades post orders placement, i.e. missing contract notes, cash, and stock settlement
  • As part of our transfer service explain our procedures and follow up on pending instructions
  • Handle customer queries relating to all areas of Custody Investment Funds (New Issues, Income Processing, Corporate Actions)
  • Work closely together with the different Investment Funds Units spread in different locations
  • Support any other tasks related to IFS projects

Requirements

  • University degree, funds or financial sector or comparable qualification
  • Minimum 1 year's experience in funds
  • Service orientation with excellent telephone, communication and negotiation skills
  • Strong problem solving skills, accuracy, ability to work independently and as a part of a team in an international environment
  • Proficiency in written and spoken English. German and/or French will be a desirable but not essential
Benefits
  • Results orientation
  • Commitment to our Customers and Community
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
order routing systemVestimafundsfinancial sectorproblem solvingaccuracy
Soft Skills
service orientationtelephone skillscommunication skillsnegotiation skillsability to work independentlyteamworkinternational environment
Certifications
university degree