Systems Operations Coordinator – Professional Development

Destinations International

Professional Development Systems Support Coordinator managing operational support for professional development programs. Ensuring a seamless experience for participants, instructors, and stakeholders across various learning platforms.

Posted 5/15/2026full-timeRemote • Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $50,000 - $55,000 per yearWebsite

About the role

Key responsibilities & impact

Maintain and support professional development systems and program data across DI platforms, ensuring accuracy, organization, and a seamless learner experience.
Coordinate updates and setup within the Association Management System (AMS), including CDME course events, educational credits, participant records, and related program information.
Support webinar, micro-course, certificate, and online learning setup within DI learning platforms and systems.
Ensure course access, participant functionality, and platform accuracy across professional development programs; troubleshoot issues and coordinate with vendors as needed.
Assist with reporting, system updates, and data integrity related to DI professional development programs and platforms.
Coordinate webinar scheduling, registration setup, communications, and operational logistics from start to finish.
Collect, organize, format, and distribute speaker assets, course materials, and program resources across appropriate systems and platforms.
Support the delivery of in-person and virtual professional development programs, ensuring materials, participant information, and logistics are accurate and prepared.
Serve as the onsite registration lead for CDME courses and assigned DI events, providing participant and faculty support during program delivery.
Travel approximately 4–5 times per year to support onsite CDME programs, the DI Annual Convention, and other assigned events.
Provide responsive, professional support to members, instructors, and partners related to professional development systems, registration, course access, and program participation.
Support learners and stakeholders with troubleshooting, navigation, and day-to-day questions across multiple platforms and programs.
Build positive working relationships that reflect DI’s commitment to professionalism, responsiveness, and member experience.

Requirements

What you’ll need

Bachelor’s degree or equivalent professional experience preferred
1–3 years of experience in a coordination, operations, administrative support, or customer-facing role preferred
Experience working with databases, CRM/AMS platforms, LMS platforms, or other operational systems
Comfortable learning and navigating multiple platforms, systems, and processes
Familiarity with Impexium, Learning Builder, Trello, Elevate (Cadmium), and/or Thrive Credentialing (via Higher Logic) is a plus

Benefits

Comp & perks

Employee Paid Health Coverage: Ensuring you and your loved ones are well cared for.
Financial Wellness Programs: Including retirement plans with employer contributions to secure your future.
Flexible Work Environment: Embracing a remote-first approach with the necessary tools and support.
Generous Time Off: Recognizing the importance of rest and rejuvenation.
Continuous Learning Opportunities: Encouraging professional development and growth.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

database managementcustomer relationship managementadministrative supportevent coordinationdata integritytroubleshootingreportingprogram logisticsonline learning setupwebinar coordination

Soft Skills

professionalismresponsivenesscommunicationrelationship buildingorganizational skillsproblem-solvingattention to detailcustomer serviceteam collaborationadaptability

Certifications

Bachelor's degree