Destination Knot

Travel Support Specialist - Client Services

Destination Knot

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $25,000 - $65,000 per year

Job Level

Mid-LevelSenior

About the role

  • Respond to client inquiries about existing or upcoming trips.
  • Resolve travel issues (delays, cancellations, schedule changes) in real time.
  • Communicate with airlines, hotels, and tour providers to make changes.
  • Confirm itinerary details, send reminders, and provide travel tips.
  • Document interactions and maintain client records in our CRM system.

Requirements

  • Previous experience in a travel agency or customer support role.
  • Strong attention to detail and excellent communication skills.
  • Ability to work flexible hours, including evenings or weekends if needed.
  • Tech-savvy and comfortable using booking platforms and CRMs.