Salary
💰 $35,000 - $65,000 per year
About the role
- Assist clients in researching and booking cruise vacations with major cruise lines
- Provide expert advice on cruise itineraries, ship amenities, cabin types, and promotions
- Respond to inquiries and follow up with potential clients via phone, email, or chat
- Manage all aspects of the reservation process, including payments, special requests, and documentation
- Stay current on cruise industry trends, ship launches, destination updates, and promotions
- Deliver excellent customer service before, during, and after the booking process
- Maintain accurate records of client preferences and bookings
Requirements
- Experience in travel sales, cruise booking, or customer service is preferred but not required
- Strong verbal and written communication skills
- Excellent attention to detail and organizational abilities
- Proficient with online booking systems or comfortable learning new tools
- Self-motivated, reliable, and able to work independently in a remote setting
- Passion for travel and enthusiasm for the cruise industry
- Must be 18 years of age or older with access to a computer and stable internet connection