Director of Customer Experience
Mercury
Hospitality Customer Service – Hotel Reservations
Destination Knot
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteSalary
💰 $35,000 - $65,000 per year
Job Level
Mid-LevelSenior
About the role
- Assist clients in selecting and booking hotels
- Provide excellent customer service and manage hotel reservations
- Share accurate details on amenities, pricing, and availability
- Manage and update reservation details
- Communicate promptly and professionally via phone, email, or messaging
- Ensure a smooth reservation process from a home office
Requirements
- Strong communication and customer service skills
- Professional, detail-oriented, and self-motivated
- Basic computer skills and reliable internet connection
- Hospitality or customer service experience is a plus
- Ability to communicate via phone, email, or messaging
- Remote (U.S.-Based)
