Destination Knot

Customer Service – Booking Hotels

Destination Knot

full-time

Posted on:

Origin:  • 🇺🇸 United States • Florida, New York

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Salary

💰 $40,000 - $70,000 per year

Job Level

Mid-LevelSenior

About the role

  • Assist clients in selecting and booking hotel accommodations
  • Provide accurate information on hotel amenities, pricing, and availability
  • Respond promptly and professionally to client inquiries via phone, email, or online chat
  • Maintain detailed and accurate records of client interactions and bookings
  • Collaborate with team members to ensure seamless client experiences
  • Stay updated on hotel offerings, travel trends, and industry changes
  • Attend virtual training sessions and team meetings

Requirements

  • Strong communication and customer service skills
  • Friendly, professional demeanor and positive attitude
  • Comfortable working independently and managing time effectively
  • Basic computer skills and a reliable internet connection
  • Interest in travel and helping clients plan memorable stays
  • Previous experience in customer service, hospitality, or sales is a plus but not required