Manager, AI Partner Programs

Despegar

Manager of AI Partner Programs at Decolar, leading innovation in travel solutions through AI-native partnerships. Focused on non-air services to enhance traveler experiences in Latin America.

Posted 4/27/2026full-timeAlphaville • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Build and scale a new operating model for Decolar's Non-Air vertical.
Design and execute partner programs that are AI-native from day one.
Work with AI agents as the primary delivery mechanism.
Intelligent onboarding that adapts to the partner's profile.
Continuous education delivered on demand.
Scale activation of Non-Air offerings through structured programs and data signals.
Operate in close partnership with Territory Managers and the Strategy, Operations, and Product teams.
Turn fragmented executions into structured, scalable systems that deliver consistent performance across regions with automation at the core.

Requirements

What you’ll need

Bachelor's degree required.
Postgraduate degree or MBA preferred.
Experience in high-growth Tech or SaaS environments, at the intersection of Program Management, GTM Strategy, and Customer Success.
Hands-on familiarity with AI agents, intelligent automation, and AI tools applied to customer/partner journeys.
Proven track record of complex cross-functional initiatives with measurable impact on activation, retention, and incremental revenue.
Experience leading a small team or execution squad, including in a matrixed model.
Highly analytical profile. Comfortable with large volumes of data, building dashboards, and translating insights into action.
Scaling experience: playbooks, process standardization, and migrating execution from 1:1 to 1:many.
Ability to operate as a strategic partner to field leaders (Territory Managers, Sales) and central functions (Strategy, Product, Operations).
High level of ownership and autonomy in ambiguous contexts.
Executive-level communication. Able to hold conversations with a VP of Product, experienced Territory Managers, and external partners within the same week.
English required.
Spanish is a plus.

Benefits

Comp & perks

Be part of a leading travel technology company in Latin America that is constantly evolving.
Join a team that puts people and collaboration at the center of everything.
Actively participate in building innovative solutions that transform the travel experience.
Work with autonomy, alignment, and a focus on real impact.
Develop your career in a dynamic, challenging environment full of growth opportunities.
Inclusive environment where diversity is valued and equal opportunity is a priority.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AI agentsintelligent automationdata analysisdashboard buildingprogram managementGTM strategycustomer successprocess standardizationscalingexecution migration

Soft Skills

analytical skillsleadershipstrategic partnershipcommunicationownershipautonomyadaptabilitycollaborationproblem-solvinginfluence

Certifications

Bachelor's degreePostgraduate degreeMBA