General Management Support Advisor

Desjardins

General Management Support Advisor guiding Desjardins caisse strategy and management reporting. Coordinating high-impact projects, budgets, HR planning, and community representation for financial cooperative Desjardins.

Posted 8/25/2026full-timeLa Malbaie • 🇨🇦 CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in strategic planning, project management, and performance analysis within a financial services cooperative context. Proficient in developing business strategies, managing human resources, and ensuring compliance with policies and standards.

Highest-signal resume keywords

Strategic PlanningProject ManagementPerformance AnalysisHuman Resources ManagementFinancial Services Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Strategy DevelopmentPerformance MonitoringMarket AnalysisFinancial KnowledgeLegislative Knowledge

Soft Skills

Interpersonal SavvyAction OrientedCustomer FocusStrategic AgilityNimble Learning

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Financial Services CooperativeDesjardins GroupCaisseService StandardsDemocratic Structure

About the role

Key responsibilities & impact

Advise the general manager and management committee on the caisse's strategies
Prepare management reports, including accountability reports for decision-making bodies
Ensure different solutions from the Federation are integrated at the caisse level
Help develop business strategies aligned with Desjardins Group's strategic priorities and issues facing the caisse
Conduct analyses and recommend solutions designed to minimize impacts
Coordinate special projects and cross-sector files with high impact on the caisse
Oversee and lead committees, major events, special projects and activities with the general manager
Coordinate communication and promotional activities
Develop, create and monitor projects and action plans from strategic priorities and standing business positions
Monitor and analyze overall performance
Work with the general manager on the caisse's annual salary budget
Plan human resources details for the caisse
Manage skills development activities for management and non-management employees
Represent the caisse and Desjardins Group within the community

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of six years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Knowledge of current financial, economic, political and legislative news
Ability to analyze the consumer market, business leaders and the environment outside the caisse
Knowledge of all products and services aimed at caisse members and those offered by Desjardins business centres, components and distribution networks, as well as those of competitors
Understanding of the philosophy and inner workings of a financial services cooperative
Knowledge of policies, legislation, standards and ethics governing the operation of the caisse and its business centres
Knowledge of the Desjardins business procedures
Knowledge of high service standards
Knowledge of the democratic structure of caisses and Desjardins Group
Strategic agility
Comfort around higher management
Action oriented, Customer Focus, Differences, Interpersonal Savvy, Nimble learning, Strategic mindset

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment