Manager

Desjardins

Desjardins manager overseeing sales or operations activities and specialized administrative services. Leading teams, strategic plans, performance, projects, and member/client satisfaction.

Posted 8/21/2026full-timeMontréal • 🇨🇦 CanadaSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing team performance and driving results while supporting change management and employee engagement initiatives. Proficient in developing and implementing strategic action plans aligned with organizational goals, with a focus on talent attraction, retention, and diversity.

Highest-signal resume keywords

Bachelor's DegreeBilingual Communication SkillsChange ManagementTalent DevelopmentCustomer Focus

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Strong Communication SkillsAction OrientedDecision QualityEngagementNimble Learning

Industry Keywords

Operational PlanningEmployee EngagementDiversityBusiness IntelligenceManagement Processes

About the role

Key responsibilities & impact

Support the immediate supervisor with work organization, operational planning, and special initiatives
Develop, implement, and track the unit’s action plan
Align the unit’s action plan with organizational strategic orientations and other administrative units
Establish management and communication practices supporting change management, talent attraction and retention, skills development, employee engagement, and diversity
Define and implement activities related to the unit’s services
Ensure entrusted projects are carried through to maximize targeted business results and member/client satisfaction
Manage individual and team performance
Continuously improve management processes under responsibility
Promote Desjardins Group’s cooperative values
Represent the organization and conduct business intelligence

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of nine years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Strong communication skills in both French and English, both oral and written
Ability to manage people and performance
Ability to produce reports
Ability to support change management, talent attraction and retention, skills development, employee engagement, and diversity
Action oriented
Customer Focus
Decision quality
Develops talent
Differences
Drive results
Engagement
Nimble learning
Teams

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment