Office Agent, Operations

Desjardins

Administrative agent supporting office operations, data processing, reporting, and user tools at Desjardins, North America's largest cooperative financial group. Hybrid role in Lévis or Montréal.

Posted 8/14/2026full-timeLévis • 🇨🇦 CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong capabilities in data entry, processing, and analysis, ensuring data integrity and effective use of tools and systems. Proficient in producing reports, presentations, and providing user support while maintaining a customer-focused approach.

Highest-signal resume keywords

Data EntryData ProcessingInformation AnalysisDatabase Data Integrity VerificationBilingual in French and English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryData ProcessingInformation AnalysisDatabase Data Integrity VerificationReport ProductionPresentation Preparation

Soft Skills

Action OrientedCustomer FocusProblem SolvingSituational AdaptabilityNimble Learning

Tools & Technologies

Administrative ToolsData Analysis ToolsReporting Systems

Certifications & Qualifications

Trade School Diploma

Industry Keywords

Administrative ProcessesOperational ControlsQuality ControlsUser SupportPolicy Information

About the role

Key responsibilities & impact

Ensure the completion of the unit's administrative business processes
Perform analysis
Produce or revise reports and statistics
Carry out various administrative, operational and quality controls
Take corrective measures and carry out the required follow-ups
Provide support to users in the efficient use of tools and systems
Perform administrative tasks related to data entry, extraction, processing, compilation and coding
Provide information related to policies, programs and processes in the field
Prepare or revise presentations and related documents
Help process and analyze information, solve problems and prepare recommendations
Help users operate tools and systems effectively

Requirements

What you’ll need

Trade school diploma in a related field
Minimum of three years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Intermediate-advanced proficiency in English
Ability to perform data entry, data processing and database data integrity verification
Ability to analyze information, solve problems and prepare recommendations
Ability to use tools and systems effectively
Action oriented, customer focus, differences, drive results, nimble learning, situational adaptability and tech savvy

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment