Team Leader, Management Support

Desjardins

Team leader coordinating experienced professionals and strategic initiatives at Desjardins, North America’s largest cooperative financial group. Managing performance, budgets, service delivery, and stakeholder engagement.

Posted 8/12/2026full-timeMontréal • 🇨🇦 CanadaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in team management, talent development, and strategic planning while effectively coordinating activities and initiatives to meet organizational goals. Possesses expertise in budget management and stakeholder engagement, ensuring high performance and client satisfaction.

Highest-signal resume keywords

Team ManagementStrategic PlanningBudget ManagementStakeholder EngagementTalent Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementOperational AnalysisBusiness Position DevelopmentPerformance ManagementAction Plan Coordination

Soft Skills

CoachingProblem SolvingCommunicationMotivatingInfluencing

Certifications & Qualifications

Certification in Security or Risk Management

Industry Keywords

Stakeholder InteractionEmployee EngagementService Offer DevelopmentQuality ManagementClient Satisfaction

About the role

Key responsibilities & impact

Support team management
Coordinate the unit’s activities, action plans and initiatives
Coach and guide a team composed primarily of highly experienced professionals
Assign tasks and activities and regularly monitor progress
Support talent development and employee engagement by creating a positive, motivating work environment
Make recommendations on complex operational and conceptual projects and initiatives
Interact with stakeholders across a wide range of fields
Develop business positions and lead and influence senior management and decision-making bodies
Identify, develop and recommend strategic directions and business positions
Help determine the unit’s service offer and ensure projects and activities are planned and executed
Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction
Develop training and skills development strategies and action plans
Help resolve complaints and problems in accordance with organizational practices
Play a non-decision-making role in hiring, performance management, discipline, and skills development
Manage the budget

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of eight years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Certification in security or risk management
Knowledge of French is required
Extensive knowledge of the relevant field
Ability to coordinate activities, action plans and initiatives
Ability to manage individual performance and team development
Ability to analyze complex operational and conceptual projects
Ability to develop business positions and influence senior management and decision-making bodies

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment