Client Relationship Manager

Desjardins

GRS Client Relationship Manager advising life and health insurance clients at North America’s largest cooperative financial group. Diagnosing issues, analyzing data, and developing solutions and action plans.

Posted 8/12/2026full-timeMontréal • 🇨🇦 CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong analytical skills and the ability to develop and implement effective solutions and action plans. Proficient in both French and English, with a focus on customer engagement and stakeholder coordination.

Highest-signal resume keywords

Analytical SkillsBilingual CommunicationProblem DiagnosisSolution DevelopmentStakeholder Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisReport WritingObjective DevelopmentAction Plan ImplementationBusiness Insight

Soft Skills

Customer FocusInterpersonal SavvyNimble Learning

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Intervention InitiativesDevelopment InitiativesPolicy OptimizationProgram Standards

About the role

Key responsibilities & impact

Diagnose issues, challenges and needs to determine target outcomes
Develop and help implement objectives, solutions and action plans
Analyze data, conduct studies, make recommendations and write reports
Execute or help carry out special initiatives
Prepare recommendations, solutions and action plans based on the organization’s objectives and priorities
Advise and assist clients and partners as part of intervention and development initiatives
Recommend solutions to improve or optimize standards, policies and programs
Coordinate with stakeholders working in other fields
Help solve complex problems using analytical skills and extensive knowledge of the line of business

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of four years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Strong communication skills in both French and English, oral and written
Analytical skills and extensive knowledge of the line of business
Ability to diagnose issues, challenges and needs
Ability to develop and implement objectives, solutions and action plans
Ability to analyze data, conduct studies, make recommendations and write reports
Business insight
Customer Focus
Interpersonal Savvy
Nimble learning

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses
Reimbursement of telework equipment