Training Facilitator, Competency Development

Desjardins

Training Facilitator delivering training programs for Desjardins' Competency Development Team. Facilitating engaging sessions and assessing training effectiveness.

Posted 7/25/2026full-timeMississauga • 🇨🇦 CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in delivering engaging virtual training sessions while adapting to diverse learning styles and needs. Proficient in instructional design, adult learning principles, and managing multiple training activities effectively.

Highest-signal resume keywords

Training FacilitationInstructional DesignAdult Learning PrinciplesMicrosoft Office SuiteOTL License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training FacilitationInstructional DesignAdult Learning PrinciplesExpert Proficiency in EnglishCore Business Systems ExpertiseVirtual Training PlatformsMicrosoft Office SuitePresentation SkillsFacilitation SkillsLearning Objectives Understanding

Soft Skills

Interpersonal SavvyEffective CommunicationResourcefulnessSituational AdaptabilityPlanning and Aligning

Tools & Technologies

Microsoft TeamsPROV/VENTProperty & Casualty System (PCS)

Certifications & Qualifications

OTL License

Industry Keywords

TrainingEducationVirtual TrainingLearning StylesBusiness Systems

About the role

Key responsibilities & impact

Deliver engaging and interactive training sessions virtually
Adapt to meet the diverse learning styles and needs of participants
Facilitate discussions, activities, and exercises to enhance learning and retention
Contribute to simplifying and improving the M/C experience during interactions
Stay connected to operations and master systems and business expertise
Understand the pedagogical intentions and learning objectives to ensure the transfer is adapted to the learner
Engage diverse audiences
Manage multiple training activities simultaneously

Requirements

What you’ll need

Bachelor’s degree in education, Training or in related field
A minimum of three years of relevant experience
Experience as a training facilitator (presentation and facilitation skills), or similar role, with a background in instructional design and adult learning principles
Holds OTL (Other than Life) license
Expert proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Proficiency in Microsoft Office Suite and virtual training platforms (e.g., Microsoft Teams)
Expertise with core business systems (e.g. PROV/VENT, Property & Casualty System (PCS)), processes and products
Available to work flexible hours to accommodate Ontario and Alberta time zones
Ambiguity, Communicates effectively, Interpersonal Savvy, Plans and aligns, Resourcefulness, Situational adaptability

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
Benefits apply based on eligibility criteria.