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Desjardins

Sales and Service Agent

Desjardins

As a member/client service agent, provide sales and customer service assistance. Manage relationships and ensure satisfaction for specialized products and services.

Posted 7/21/2026part-timeDolbeau-Mistassini • 🇨🇦 CanadaJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills by assisting members and clients with their needs, ensuring satisfaction, and effectively processing transactions. Proficient in French, with the ability to communicate clearly and seize business opportunities to enhance sales.

Highest-signal resume keywords
Customer ServiceSales ProcessingFrench Language ProficiencyClient SatisfactionBusiness Opportunity Identification

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales ProcessingTransaction HandlingClient AssistanceInformation Request Management
Soft Skills
Active ListeningCommunicationProblem Solving
Certifications & Qualifications
Trade School Diploma
Industry Keywords
Client SatisfactionBusiness OpportunitiesIndependence and Automation

About the role

Key responsibilities & impact
  • Assist members and clients, listen to their needs, handle their requests and answer their questions
  • Help members/clients choose and get the most of their tools and channels based on how much independence and automation they want.
  • Help close sales, process transactions and follow up as needed.
  • Ensure member and client satisfaction
  • Take phone calls, handle information requests and forward them to the right person
  • Seize business opportunities and help increase sales through solicitation.

Requirements

What you’ll need
  • Trade school diploma in a related field
  • A minimum of one year of relevant experience
  • Knowledge of French is required
  • Available to work Monday to Friday, including one evening per week.

Benefits

Comp & perks
  • Equity, Diversity, Inclusion and Accessibility
  • Positive workplace for all.
  • Accommodations during recruitment process available,
  • Work-life balance encouraged.