Business Development Advisor, Sales Support

Desjardins

Sales and business development support advisor at Desjardins managing client relationships and driving product sales through various channels. Requires French proficiency and at least one year of relevant experience.

Posted 7/18/2026full-timeMontréal • 🇨🇦 CanadaJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer relationship management skills, with a focus on client satisfaction and retention. Proficient in analyzing customer needs and providing tailored solutions while maintaining up-to-date knowledge of products and services.

Highest-signal resume keywords

Customer Relationship ManagementFluency In FrenchConsultative SellingData AnalysisClient Satisfaction

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisReport PreparationProduct KnowledgeService Quality AssuranceSales Techniques

Soft Skills

Customer-FocusedInterpersonal SavvyAction-OrientedSituationally AdaptableQuick Learner

Certifications & Qualifications

College Diploma In Related Field

Industry Keywords

Business RelationshipsCustomer RetentionStakeholder EngagementInformation RequestsDiversity Respect

About the role

Key responsibilities & impact

Serve and maintain business relationships with members and clients
Sell products and services through multiple distribution channels according to member/client needs and current strategies and practices
Drive results by reviewing information requests and promoting and selling products and services based on client needs and business objectives
Ensure member/client satisfaction and service quality in accordance with organizational standards and procedures
Establish a consultative relationship by identifying current or potential needs and promoting customer retention
Advise partners, stakeholders, members, and customers about offered products, services, or solutions and ensure their satisfaction
Analyze and respond to customer needs, process requests, and ensure required follow-ups
Collect, compile, and analyze information; prepare reports and recommendations
Stay up to date on developments related to standards, products, and services in your area of activity

Requirements

What you’ll need

College diploma in a related field
Minimum of one year of relevant experience
Fluency in French is required
Action-oriented
Customer-focused
Respect for diversity
Interpersonal savvy
Quick learner
Situationally adaptable

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance, including telemedicine
Reimbursement for health and wellness expenses and telework equipment