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Technician, Contested Matters
DesjardinsContested Matters Technician providing discipline-specific support for processing requests in life and health insurance. Involving specialized technical research, client interactions, and legal preparation.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in analyzing access to information and subrogation requests while ensuring compliance with applicable laws. Proficient in managing client communications and processing benefit payments within the life and health insurance sector.
Highest-signal resume keywords
Life And Health Insurance Claims ExperienceAccess To Information AnalysisSubrogation Request ManagementBilingual Proficiency In French And EnglishLegal Proceedings Preparation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Access To Information AnalysisSubrogation Request ManagementBenefit Payment ProcessingLegal Document PreparationClient Communication
Tools & Technologies
Core Business System
Certifications & Qualifications
College Diploma In Related Field
Industry Keywords
Life InsuranceHealth InsuranceClaims ProcessingLegal ComplianceClient Interaction
About the role
Key responsibilities & impact- Analyze access to information requests, contact clients, review files and send them to the requester.
- Analyze subrogation requests, contact clients or their representatives and ensure collections.
- Ensure that the laws in effect are applied when processing access to information and subrogation requests.
- Complete preparatory work for legal proceedings.
- Take charge of subpoenas.
- Carry out benefit payments in the core business system.
Requirements
What you’ll need- College diploma in a related field
- A minimum of three years of relevant experience with life and health insurance claims
- Knowledge of French is required for positions in Quebec
- Expert proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients.
Benefits
Comp & perks- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
- Benefits apply based on eligibility criteria.