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Wealth Management Assistant, Internship
DesjardinsClient Service Agent at Desjardins supporting investment services and client relations. Performing administrative tasks and responding to client inquiries in a hybrid work environment.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong client service skills and the ability to support investment advisors in administrative and business development activities. Proficient in French, with experience in operational risk identification and improvement.
Highest-signal resume keywords
Client ServiceAdministrative SupportBusiness DevelopmentOperational Risk IdentificationProficiency In French
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Tools & Technologies
Self-Service ToolsAutomation Channels
Certifications & Qualifications
College Diploma (AEC)
Industry Keywords
Investment AdvisorClient InquiriesHigh-Quality ServiceTelephone CommunicationInformation Requests
About the role
Key responsibilities & impact- Support the investment advisor or team in all administrative, client service, and business development activities.
- Respond to client inquiries about their accounts and/or the products and services offered by the firm, perform necessary follow-ups and research to ensure high-quality service at all times, and refer inquiries to the appropriate person when required.
- Assist members and clients in selecting and optimally using various tools and alternative channels that promote self-service and automation.
- Handle telephone calls and specific information requests and, when required, refer them to the appropriate person.
- Participate in identifying operational risks and researching improvements related to your team's activities.
Requirements
What you’ll need- College diploma (AEC) in a relevant field
- A minimum of three years of relevant experience
- Proficiency in French required
Benefits
Comp & perks- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan providing predictable, stable income throughout retirement
- Group insurance plan including telemedicine services
- Reimbursement for health and wellness expenses and for remote-work equipment