Account Manager, Commercial Market

Desjardins

Account Manager nurturing business relationships and promoting financial services to commercial clients. Engaging in sales, negotiation, and risk management for the business center at Desjardins.

Posted 7/16/2026full-time🇨🇦 CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business development, client relationship management, and financial analysis, with a strong understanding of commercial market dynamics and credit risk management. Proven ability to negotiate complex agreements and develop personalized solutions to meet client needs.

Highest-signal resume keywords

Business DevelopmentFinancial AnalysisClient Relationship ManagementSales SkillsNegotiation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial AnalysisMarket AnalysisCredit Risk KnowledgeLoan and Guarantee ContractsFinancing PracticesBusiness Credit AuthorizationPortfolio ProfitabilityService StandardsCooperative Network UnderstandingBusiness Process Knowledge

Soft Skills

Networking SkillsClient Satisfaction Focus

Certifications & Qualifications

Bachelor's Degree in Related Field

Industry Keywords

Commercial SectorBusiness ServicesDesjardins Distribution NetworksGovernment Business Assistance ProgramsRisk Management

About the role

Key responsibilities & impact

Prospecting, soliciting, developing and maintaining business relationships with medium organizations in the commercial sector
Promote and sell products and services to grow the business center
Represent, negotiate and engage companies as part of complex agreements
Ensure consistency and balance between sales objectives, risk management, portfolio profitability and client satisfaction
Initiate, develop and maintain personalized relationships with clients
Act as an account manager and key intermediary between the business centre and members/clients
Analyze sources of dissatisfaction and recommend solutions
Identify and analyze member/client needs and develop personalized solutions
Negotiate conditions with members/clients and recommend strategies for achieving business objectives
Use intelligence to identify business development opportunities
Execute promotional activities as part of the business operations
Participate in public relations activities and actively engage in the business community.

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of four years of relevant experience
Knowledge of the latest financial, economic, policy and legislative developments
Ability to perform analyses of the market and the business centre external environment
Ability to perform financial analysis
Knowledge of the characteristics and credit risk inherent to the major commercial, industrial and institutional markets
Knowledge of loan and guarantee contracts
Knowledge of products and services for businesses and those offered by caisses, components and Desjardins distribution networks and those of the competition
Knowledge of financing and credit management practices related to businesses
Knowledge of policies, legislation and standards governing the products and services offered by the business centre
Knowledge of business credit authorization, monitoring, collection and recovery practices
Knowledge of the Desjardins business processes
Understanding of the referral process
Familiarity with government business assistance programs
Networking skills
Strong sales skills
Knowledge of service standards
Understanding of cooperative and cooperative network values, rules and operations
Availability for occasional travel upon request from members and clients.

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment