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Desjardins

System and Infrastructure Operations Analyst – Maintenance and Development

Desjardins

Systems and Infrastructure Analyst supporting IT efficiency and quality assurance strategy at Desjardins. Involves complex issue analysis and project coordination in IT operations.

Posted 7/14/2026full-timeMontréal • 🇨🇦 CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing, configuring, and maintaining IT solutions while ensuring quality assurance and optimizing operational standards. Proficient in analyzing complex IT issues and implementing effective solutions to enhance efficiency and project execution.

Highest-signal resume keywords
Bachelor's DegreeIT Solutions DesignQuality Assurance StrategyAnalytical Problem SolvingFrench Language Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
IT Efficiency SupportBusiness Solutions ConfigurationNetwork AdministrationInfrastructure OperationsQuality Assurance TestingProject PlanningImplementation PlanningComplex Issue DiagnosisStandards Optimization
Soft Skills
Action OrientedCustomer FocusNimble LearningBusiness InsightAnalytical Skills
Industry Keywords
IT DeliveriesRolloutsControlsPoliciesPrograms

About the role

Key responsibilities & impact
  • Support IT efficiency
  • Design, configure, administer, maintain, upgrade and test the quality of business solutions, computer networks
  • Analyze and diagnose complex issues related to IT deliveries, rollouts, infrastructure operations, controls and quality assurance
  • Provide opinions in accordance with your discipline's rules and recommend solutions to improve and optimize standards, policies and programs
  • Propose implementation plans
  • Help establish and implement a quality assurance strategy
  • Coordinate the planning, design and execution of projects and initiatives
  • Solve complex problems using analytical skills

Requirements

What you’ll need
  • Bachelor's degree in a related field
  • A minimum of four years of relevant experience
  • Knowledge of French is required
  • Action oriented
  • Business insight
  • Complexity
  • Customer Focus
  • Differences
  • Nimble learning

Benefits

Comp & perks
  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment