General Management Assistant

Desjardins

General Management Assistant supporting the general manager and managers with administrative tasks at Desjardins Group. Managing schedules, documents, and logistics for meetings and events.

Posted 7/10/2026full-timeGatineau • 🇨🇦 CanadaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Support the general manager and all managers of a large caisse in carrying out various administrative support and secretarial tasks.
Manage and follow up on the general manager's schedule, phone calls, emails, and mail, based on established priorities.
Process a variety of requests according to general instructions.
Consult, consolidate, and assemble documents of a strategic nature.
Establish priorities and make the recommendations required for delivering these documents.
Coordinate the delivery of various files to the Management Committee, Board of Directors, Board of Supervision, Board of Ethics and other committees.
Prepare for and attend various meetings, including those of the Management Committee and the Board of Directors.
Take minutes and follow up with any business that arises.
Participate in organizing logistics for various events (e.g. team meetings, committees, general meetings, training courses, telephone conferences, travel, public relations activities).
Provide support in coordinating internal caisse communications (e.g. employee meetings, annual general meetings, special meetings).
Perform various internal management administrative tasks (e.g. tracking sales, maintaining the scorecard, monitoring expense accounts, managing inventory and equipment, conducting performance evaluations).
Manage documents and update records related to general management (e.g. filing, purging and storage) in accordance with current practices and regulations.
Perform various secretarial duties including drafting, formatting, updating, creating and revising the language of information documents for the general manager.
Support the general manager in retrieving information, carrying out business processes and using information systems.

Requirements

What you’ll need

Trade school diploma in a related field
A minimum of four years of relevant experience
Knowledge of French spelling and grammar
Understanding of the philosophy and fundamentals of financial services cooperatives
Knowledge of service standards
Professionalism and attention to detail
Action oriented, Communicates effectively, Customer Focus, Differences, Nimble learning, Plans and aligns, Situational adaptability

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Document PreparationSchedule ManagementPerformance EvaluationExpense TrackingInformation Systems Usage

Soft Skills

Attention to DetailEffective CommunicationAction OrientedSituational AdaptabilityNimble Learning

Certifications

Trade School Diploma