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Account Manager – Commercial and Industrial
DesjardinsAccount Manager responsible for developing and maintaining relationships with strategic clients in the commercial sector. Promoting and selling products and services at Desjardins.
About the role
Key responsibilities & impact- Initiate, develop and maintain personalized business relationships with current and potential clients
- Act as an account manager by serving as a key intermediary between the business centre and members and clients
- Ensure proper usage and updating of, as well as satisfaction with the products and services offered
- Analyze sources of dissatisfaction and recommend potential solutions
- Identify and analyze member and client needs, develop personalized solutions and prepare an integrated service offering
- Negotiate applicable conditions with members and clients
- Recommend strategies and solutions for achieving objectives by the business centre
- Execute various promotional activities as part of the centre's business operations
- Participate in targeted public relations activities and participate actively in the business community
- Provide sound and prudent risk management for all portfolios under their responsibility
Requirements
What you’ll need- Bachelor's degree in a related field
- A minimum of eight years of relevant experience
- Knowledge of French is required
Benefits
Comp & perks- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Business AnalysisPromotional Activities ExecutionIntegrated Service Offering PreparationClient Needs AnalysisDissatisfaction Analysis
Soft Skills
Interpersonal SkillsCommunication SkillsProblem-Solving SkillsNegotiation Skills
Certifications
Bachelor's Degree