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Team Leader, Management Support and Expertise Support
DesjardinsTeam leader providing management support and guiding a technical team at Desjardins. Overseeing project execution, employee training, and technical problem-solving in Coniston, Canada.
About the role
Key responsibilities & impact- Provide management support for the team
- Coordinate technical activities, action plans, and initiatives
- Coach and guide a team composed primarily of technical and support employees
- Assign tasks and activities and monitor progress regularly
- Support employee engagement by creating a positive, motivating work environment
- Solve technical problems and help develop and improve technical methods and procedures
- Serve as a technical collaborator for your unit
- Help determine your unit’s service offer and ensure projects and activities are planned and executed
- Meet targets on time and on budget and manage results, performance, quality, and client/partner satisfaction
- Help develop training and skills development strategies and action plans for team members
- Help resolve complaints and problems in accordance with the organization’s practices
- Manage the budget
Requirements
What you’ll need- College diploma in a related field
- A minimum of two years of relevant experience
- Strong communication skills in both French and English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients.
Benefits
Comp & perks- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Project PlanningPerformance MonitoringTechnical Method DevelopmentAction Plan CoordinationSkills Development Strategy
Soft Skills
CoachingGuidanceConflict ResolutionMotivational Leadership
Certifications
College Diploma in Related Field